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Changed school I cant login with my new unimail

Anonymous
2019-02-05T14:28:37+00:00

So I changed University so automatically the login information that I used to have for my Microsoft account doesn't work, so I tried to changed accounts with my new university details and my computer does accept my new email but it doesn't proceed with the login. I says " Sign in to access work or school For security reasons you need to sign again before you can access resources for your organization. Sign in / Not now" .

After this message when I click Sign in it takes me to my previously university page, please help.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2019-02-06T10:22:13+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We have looked into this issue for you. This issue can occur if the old University account is still associated with your system. I would suggest you to follow the steps below to check this.

    Steps:

    1. Press the Windows key and I key, this will open the Settings app for you.
    2. Click on Accounts.
    3. On the left pane, click on Access work or school.
    4. If your old University account is still connected to your system, it will be visible in this page. Select it and click on Disconnect.
    5. Follow the on screen instructions to remove the old University account from your system.
    6. Click on Connect.
    7. Enter the details for your new University account and follow the on screen procedure.
    8. Reboot the system and check if the issue still persists.

    Hope it helps.

    Aaron Summith

    Microsoft Community - Moderator

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  2. Anonymous
    2019-05-09T17:34:53+00:00

    Hi, SilvaZC,

    Are you using software from the original University you attended? This software is licensed to them, not the New University.

    Contact your IT or Admin at the new University who will assist you in resolving the issue.

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  3. Anonymous
    2019-05-04T18:48:02+00:00

    Thank you 

    I did as you said the an error box showed up 

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