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my Astro A-50 headset is not working on my pc

Anonymous
2019-02-03T00:31:50+00:00

my headset does not work, it will not input anything or output anything it was working ages ago but then it suddenly stopped working and Idk why p.s i'm on windows 10 with a tornado r3 gaming pc with an Astro A-50 Headset

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-03T06:34:59+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Please run Playing Audio troubleshooter from Settings app > Update & security > Troubleshoot. Let us know what it reports back.

    Regards.

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  2. Anonymous
    2019-02-03T00:38:34+00:00

    Hello stevenplayz, my name is Irisdiel and I am an independent advisor.

    This issue could due to you not having your headset set as your default device on your computer.

    Down below I'm going to provide you with a URL that will give you methods and instructions on how to fix your issue.

    You might have to: -Check your microphone device settings

                                   -Update your audio drivers

                               -Troubleshoot hardware issues

    URL: https://www.****/knowledge/astro-a50-...

    Thank you and good luck.

    Regards- Irisdiel H.

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