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Monitor not receiving signal from pc after using hdmi passthrough

Anonymous
2019-01-25T21:36:15+00:00

I have a PC monitor with a single HDMI input.  I wanted to have an alternative to having to unplug and replug cables between my pc/xbox and my monitor. I first tried using an HDMI switch I had sitting around. This did not work. My next thought was to utilize the xbox HDMI passthrough.  This worked, but provided a level of display lag I do not consider acceptable for gaming.  At this point I gave up in my quest.  The issue is that now my pc will not display to my monitor unless it is through my xbox.

Basically:

PC to xbox = good

Xbox to monitor = good

PC to monitor = bad

Anybody have any idea what might be going on and/or how to fix it?

***Moved From: Gaming on Windows 10***

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-01-28T01:22:37+00:00

    When you say "my pc will not display to my monitor", are you able to see any error message on it? For example: 'No signal'

    6 people found this answer helpful.
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  2. Anonymous
    2019-02-03T19:28:32+00:00

    I think the issue is resolved.  turned off pc, unplugged cable to graphics card, plugged cable in, started up pc and monitor is now receiving signal.

    2 people found this answer helpful.
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  3. Anonymous
    2019-02-04T05:37:42+00:00

    Hi Helen,

    Thank you for replying.

    Glad to know that the issue is resolved. We very much appreciate you for sharing the resolution that worked.

    If you find the answer useful, please tick your response.

    1 person found this answer helpful.
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  4. Anonymous
    2019-01-31T12:09:41+00:00

    Hi,

    Thank you for replying.

    It looks like the issue is with the monitor itself and not with your computer, so I suggest you to completely Reset the monitor settings by following the section Setting Menu from Acer R240HY LCD Monitor and check if this helps.

    You may also refer the section Troubleshooting from the above article and see if this helps.

    Let us know if you got the help you needed by clicking Yes or No.

    1 person found this answer helpful.
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  5. Anonymous
    2019-01-26T08:31:53+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    HDMI Pass-Through does not work with all devices. Before attempting to set up an HDMI Pass-Through connection, you should make sure the source of the signal such as a Blu-ray player or Set Top Box, supports HDMI Pass-Through.

    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

    1. Did you try a different HDMI cable to connect your PC to the monitor?
    2. When you say "my pc will not display to my monitor", are you able to see any error message on it? For example: 'No signal'.

    Meanwhile, try the below suggestions and check if this helps.

    • If your monitor has an option in the Menu Button to switch the Input Source to HDMI Port, I would suggest you to try it.
    • Try completely disconnecting your Xbox from the computer and just connect your computer to the monitor and check if you are able to see the display on the monitor.
    • Make sure your display is plugged in and turned on.
    • Unplug the video cable from both your display and PC, and then reconnect them firmly. After you reconnect the video cable, try moving your mouse on your display.
    • Try connecting to different video outputs on your PC. Sometimes a change in driver can cause the video to be sent to a different display adapter or output.
    • If you have your own display adapter installed and connected to your display, try connecting your display to the built-in video on the motherboard.
    • Check for damaged HDMI cable, loose connections, or faulty adapters.

    Hope it helps.

    We're looking forward to your response.

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