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Portable Network Graphics

Anonymous
2019-02-17T20:51:20+00:00

Hello out there. The above format appears regularly now, and I am unable to find, online, a program that is secure enough, trusted enough, to download so I can open those emails. Windows just says it can't and I did not find their solution to the problem, if they have one. Straightforward assistance would be appreciated. Thank you. KaKaKaty

Windows for home | Windows 10 | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-02-20T00:47:59+00:00

    Hi DaveM121 and thank you for your reply. Unfortunately, the response is a very polite "it appears we don't support this app" when I try to open the PNG file with the default Photos app in Windows 10. I have been down this road before and have had no joy, then or now. Thanks KaKaKaty.

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  2. DaveM121 871.3K Reputation points Independent Advisor
    2019-02-17T20:55:36+00:00

    Hi KaKaKaty

    Portable Network Graphics are just PNG files and most image software natively support png files, including the Photos App built into Windows 10 . .

    If you download the png file, then right click the file and choose Open With - choose another app - Photos (make sure 'Always use this App' is ticked that will set the file association with the Photos App

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