Hi S. I'm Greg, an installation specialist and 9 year Windows MVP, here to help you.
Have you tried the Windows 8 driver which is the last one available for download here: https://www.microsoft.com/accessories/en-gb/d/d... ?
If necessary try installing in Compatibility Mode. Right click the installer's .exe before installing, and then the program .exe once installed, choose Troubleshoot Compatibility, follow the prompts to test a different Windows Mode and then set the app to install or always run in that mode.
I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.
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