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I can't set the resolution to 2560x1080 on my LG 29UM58-P ultrawide monitor

Anonymous
2019-02-10T14:13:32+00:00

Grapich card: AMD FirePro 2100  Driver version: 25.20.15012.12  Driver date: 2019-01-08

Monitor: LG 29UM58-P ultrawide  Driver version: 1.0.0.0 Driver date: 2015-08-26  with DP to HDMI adapter

OS: Win 10

Altough I tried updating all the drivers I can't set the resolution to 2560x1080 because there is no such an option at the display settings.

When I'm trying to update the driver of the monitor by clicking on the Update driver button at the monitor properties it says "The best drivers for your device are already installed". I saw that there is some new drivers at the support page of LG for this monitor, i've tried them all but when I run setup it does nothing but shows a popup with one line: "Driver installation success". No progress bar no nothing. And when I check again the driver of the monitor at the monitor properties I see that the driver is still 1.0.0.0. It does not get updated.

It just works fine on Ubuntu, without any settings required...

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-19T18:53:06+00:00

    Hi,

    Thank you, I followed your steps but I'm not able to select the resolution in the advanced settings. It shows the resolution but I can't change it.

    Also if I go to Radeon settings -> Display -> Custom resolution and I'm trying to set horizontal resolution to 2560 and Save I get the following error message: The custom resolution settings are not compatible with this display.

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  2. Anonymous
    2019-02-19T09:57:11+00:00

    Hi,

    Thank you for replying.

    We can set the resolution using the AMD display settings.

    Follow the steps and it should help you set the required resolution:

    1. Right click on the desktop and select Radeon settings option.
    2. Select Preference and click on Advanced settings.
    3. On the popup menu, select the required resolution.
    4. Click on Apply and OK.

    We await your response.

    Rohit Raina

    Microsoft Community - Moderator

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