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Windows uninstall and re-install

Anonymous
2019-02-07T21:52:20+00:00

Hi, my daughter bought a lenovo 120S-11iap ideapad with only 32GB of eMMC memory.

I have tried to upgrade the internal memory with an SSD hard drive but found that there is no M2 socket to connect it to, despite what it says in the Lenovo manual. I took this up with Lenovo but basically they do not want to know.

So the only way to increase the memory is via a USB or micro SSD etc.

These work, but I can not get round insufficient space to upgrade windows 10, which takes up nearly all of the eMMC memory. I have tried loading the upgrade from a USB with another USB to take the load whilst the upgrade is going on, but that won't work as it still says it needs over 2GB of the eMMC memory before it can do the upgrade this way and I can not free up any more space no matter what I try.

So it looks like the only way I can get round this is to wipe the whole machine and start again by downloading the latest version of windows 10 including the latest upgrade, which should be OK at least until the next major upgrade ruins my life again.

Can someone tell me how I should go about this without losing any of her data.

I am 65 and no computer techie so please try and make it simple.

Ray

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2019-02-08T15:52:18+00:00

    The product specifications for Ideapad 120s 11 inch does include the following options on select models:

    Some: HDD SATA 6.0Gb/s, 2.5" wide, 7mm  

    Some: 32GB or 64GB eMMC

    Some: 128GB or 256GB M.2 SSD, SATA 6.0Gb/s

    The m.2 port may or may not be available on your board, so best way to to confirm this option is to visually check it on yours. 

    Here is the location of the service manual.

    Page 38 shows the location of the M2 socket.

    https://download.lenovo.com/consumer/mobiles\_pub/ideapad120s-11iap\_120s-14iap\_hmm\_201707.pdf

    Thanks for the reply.

    My initial idea was just to upgrade the internal memory and the Lenovo manual and Crucial (memory suppliers) said that I could do this so I purchased 500Gb of M2 memory, but when I took the back off the laptop there is a space for the memory to fit and a screw location to secure it, but no M2 socket to plug it into. Again not what is shown in the Lenovo manual. I contacted them, but basically although the manual is wrong they do not want to know. So I am where I am and getting close to throwing the laptop away and starting again.

    My advice being never buy a laptop advertised with 32GB eMMC memory which comes pre-loaded with windows 10, as there is insufficient memory to cope with any upgrades

    2 people found this answer helpful.
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  2. Anonymous
    2019-02-07T22:59:56+00:00

    Hi, RayRobinsonVV

    My name is Mays and I am an Independent Consultant. I would love to help you today.

    What I can recommend is that you completely repair the operating system, but first you must backup your files, although with this method the data is not lost but it is a good idea to backup as a security measure, third-party applications if they are uninstalled, check this link.

    https://www.intowindows.com/repair-windows-10-i...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Let me know if the information has been useful to solve your Problem.

    2 people found this answer helpful.
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  3. Anonymous
    2019-02-07T21:54:45+00:00

    PS. I meant to say retaining her data and her programs.

    2 people found this answer helpful.
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  4. Anonymous
    2019-02-08T15:38:14+00:00

    The product specifications for Ideapad 120s 11 inch does include the following options on select models:

    Some: HDD SATA 6.0Gb/s, 2.5" wide, 7mm  

    Some: 32GB or 64GB eMMC

    Some: 128GB or 256GB M.2 SSD, SATA 6.0Gb/s

    The m.2 port may or may not be available on your board, so best way to to confirm this option is to visually check it on yours. 

    Here is the location of the service manual.

    Page 38 shows the location of the M2 socket.

    https://download.lenovo.com/consumer/mobiles\_pub/ideapad120s-11iap\_120s-14iap\_hmm\_201707.pdf

    1 person found this answer helpful.
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  5. Anonymous
    2019-02-07T23:02:21+00:00

    Hi, my daughter bought a lenovo 120S-11iap ideapad with only 32GB of eMMC memory.

    I have tried to upgrade the internal memory with an SSD hard drive but found that there is no M2 socket to connect it to, despite what it says in the Lenovo manual. I took this up with Lenovo but basically they do not want to know.

    So the only way to increase the memory is via a USB or micro SSD etc.

    These work, but I can not get round insufficient space to upgrade windows 10, which takes up nearly all of the eMMC memory. I have tried loading the upgrade from a USB with another USB to take the load whilst the upgrade is going on, but that won't work as it still says it needs over 2GB of the eMMC memory before it can do the upgrade this way and I can not free up any more space no matter what I try.

    So it looks like the only way I can get round this is to wipe the whole machine and start again by downloading the latest version of windows 10 including the latest upgrade, which should be OK at least until the next major upgrade ruins my life again.

    Can someone tell me how I should go about this without losing any of her data.

    I am 65 and no computer techie so please try and make it simple.

    Ray

    Hope this help use this link-- https://www.lifewire.com/how-to-clean-install-windows-2624904

    am the ceo of ^ HipHopWap

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