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base system device driver not installed

Anonymous
2019-02-22T18:37:08+00:00

HP computer in device manager says driver not installed. Base system device driver not installed. Anyone know how to fix this? For Windows 10.

Windows for home | Windows 10 | Devices and drivers

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  1. DaveM121 871.3K Reputation points Independent Advisor
    2019-02-22T18:50:06+00:00

    Hi richm

    What is the exact Model No. of your HP device - that will be printed on a sticker on the bottom casing . ..

    Open Device Manager (accessible by right clicking your Start Button)

    Right click that device and choose properties

    On the Details Tab, change the 'Property' drop down to 'Hardware ID's'

    Right click the top line in the resulting list and choose 'Copy'

    Paste that into your next post . . .

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  2. Anonymous
    2019-02-22T18:49:44+00:00

    Hi Richm.65,

    My name is Alex. I am an - Independent Consultant.

    It is an honor to respond to your participation in the Microsoft community!

    A user put a solution for that issue here https://answers.microsoft.com/en-us/windows/for...

    Please let me know if this does not work or if you've tried this already.

    Best regards, Alex

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