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Windows 10, Bluetooth on/off switch has disappeared

Anonymous
2019-02-17T00:07:11+00:00

Windows 10, Bluetooth on/off switch has disappeared.

I can no longer connect anything via Bluetooth to my laptop. All the speakers/headphones are still "paired" but they are greyed out and also says "bluetooth is off" I have tried rebooting as well as stopping and starting services in services.msc

What do I do?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-17T17:30:47+00:00

    There is no Bluetooth driver in the device manager. Where do I obtain the drivers?

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  2. Anonymous
    2019-02-17T03:10:20+00:00

    Hi Jhertzig, I'm Graeme, an independent adviser here to help.

    I'd recommend reinstalling your Bluetooth drivers, which may bring the on/off switch back. Here are the steps to follow:

    • Press Windows Key+X and choose Device Manager.
    • Find your Bluetooth adapter in the list.
    • Right-click it and choose Update Driver.
    • If that doesn't work, try uninstalling it and then scan for hardware changes to reinstall the driver.

    Let me know how you go! Thanks!

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  3. Anonymous
    2019-02-17T06:43:25+00:00

    Hello jhertzig81,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Please refer following suggestions:

    Run Bluetooth troubleshooter from Settings app > Update & security > Troubleshoot. If that doesn't helps, do this:

    1. Press Windows + X, select Device Manager.
    2. Under Device Manager, right click on your Bluetooth device/driver and select Uninstall. Click OK.
    3. Then click Action > Scan for hardware changes.
    4. Close Device Manager and reboot.

    If this doesn't helps, refer additional suggestions mentioned here:

    https://www.kapilarya.com/fix-bluetooth-not-wor...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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