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I'm connected to wifi but certain websites won't load

Anonymous
2019-02-06T16:13:55+00:00

So I got a new wifi rooter yesterday and ever since I've connected to the new wifi, certain websites won't load (my phone is the same too) Idk what to do, restarting my computer hasn't worked and same with using the trouble shooter and network trouble shooter, please help!

Windows for home | Windows 10 | Internet and connectivity

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-02-06T16:24:57+00:00

    Hi megauwu,

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Try to change your DNS to either Google DNS or Open DNS and reboot your computer.

    Windows Key+R > Type ncpa.cpl and Enter > Right click on your network > Properties > Select Internet Protocol Version 4 (TCP/IPv4) > Hit properties > Make sure below ones are checked

    Google DNS

    Select Use the following DNS Server Addresses > Preferred DNS Server - 8.8.8.8 > ALternate DNS Server - 8.8.4.4

    OR

    Open DNS

    Select Use the following DNS Server Addresses > Preferred DNS server : 208.67.222.222 > Alternate DNS server : 208.67.220.220

    Do let me know if you require any further help on this. Will be glad to help you.

    90+ people found this answer helpful.
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  2. Anonymous
    2019-02-06T16:19:05+00:00

    Hi megauwu,

    I'm an Independent Advisor here to help.

    Worst case scenario, call up your ISP. That out of the way, it could be your DNS configuration not being able to resolve domain names effectively. Check your router settings based on that, and change it to either 8.8.8.8 (primary), 8.8.4.4 (alternate) for Google DNS, or 1.1.1.1 for CloudFlare DNS (what I use currently).

    If you need help with this, let me know. Make and model of the router would be helpful. Good luck.

    30+ people found this answer helpful.
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  3. Anonymous
    2019-02-07T03:59:33+00:00

    Hello megauwu,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Please perform Network Reset:

    1. Open Settings app, click Network & Internet > Status > Network reset link.
    2. Now click on Reset button on next screen.
    3. In confirmation prompt appearing next, click Yes.

    Reference: https://www.kapilarya.com/how-to-reset-network-...

    Let us know if this helps!

    Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

    20+ people found this answer helpful.
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  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-02-06T16:36:54+00:00

    Please post the screenshot.

    6 people found this answer helpful.
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  5. Anonymous
    2019-02-06T16:30:15+00:00

    sooo I've went on the protocol version 4 but when you said there was gonna be this DNS stuff, nothing is there just a some dots

    5 people found this answer helpful.
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