Share via

Logitech Keyboard Num Lock problem

Anonymous
2019-02-27T07:57:40+00:00

Hi I appreciate everyone taking the time to help me

I have a Logitech MK330 wireless keyboard + Mouse combo

When I type numbers with the number pad, it types numbers, but when I press the num lock and then attempt to use the arrow keys on the number pad, nothing happens.

This is strange to me as the arrow keys on my previous keyboard would do what an arrow key would when the num lock was pressed.

I'm not sure if a new windows update changed this but I only noticed the problem recently.

Thank you

Windows for home | Windows 10 | Accessibility

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

6 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-02-28T08:31:49+00:00

    Nevermind! I found the solution!

    I searched up mouse keys in the settings and turned it off! 

    Works perfectly now!

    90+ people found this answer helpful.
    0 comments
  2. Virginia M 40,825 Reputation points Independent Advisor
    2019-02-27T13:27:38+00:00

    Also check under SetPoint/Logitech options to see if anything has been changed from the default or has been unticked.

    7 people found this answer helpful.
    0 comments
  3. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-02-27T08:01:59+00:00

    Hi JosephLiu2

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Let's first rule out whether the keyboard hardware is an issue or not. Can you use Keyboard tester and press keys to see if the keys are working correctly or not? If keys work as intended, then problem is not the hardware of Keyboard.

    https://keyboardtester.co/keyboard-tester.html

    If no hardware issue - Please try these options one by one and check after each option.

    1. Till your problem is resolved and you need to do urgent and limited typing, use Onscreen Keyboard - Type OSK in Windows Start Search Box (Cortana) > Click On-Screen Keyboard
    2. Run Keyboard Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

    1. Uninstall & reinstall Keyboard Driver

    Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall

    4: Turn off filter keys in Ease of Access

    Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked

    Source - https://support.microsoft.com/en-us/help/17417/...

    Do let me know if you require any further help on this. Will be glad to help you.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    6 people found this answer helpful.
    0 comments
  4. Virginia M 40,825 Reputation points Independent Advisor
    2019-02-28T10:14:53+00:00

    Please reply stating what steps you have done, what error messages you receive & whether you have tried another keyboard.

    You may receive more dedicated help on the Logitech forums.

    https://community.logitech.com/s/

    Logitech uses dedicated software to change button configuration & to use their keyboards & mice, hence why I told you to check the settings, if you do not have this software installed this may be why your keyboard is not working correctly.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    4 people found this answer helpful.
    0 comments
  5. Anonymous
    2019-02-27T08:00:00+00:00

    Hi Joseph, I'm Graeme, an independent adviser here to help.

    Firstly, I would see if the troubleshooter fixes the issue. Click Start and type "troubleshoot" then select the first result. Scroll down and choose Keyboard. See if the troubleshooter can resolve the issue.

    Otherwise, see if resetting your keyboard settings to default helps:

    https://www.thewindowsclub.com/reset-keyboard-s...

    Please let me know how you go! Thanks!

    Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    0 comments