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Thread Stuck in Device Driver Error on updating AMD driver

Anonymous
2019-02-13T14:07:16+00:00

This error has started to occur recently. I don't know what caused the error, but since 2-3 months, every time I try to update my AMD Radeon M355 driver, a blue screen occurs with the error message "THREAD STUCK IN DEVICE DRIVER". I have not changed any config files or any hardware related to my device. I checked for the error in the community and in the FAQ section but couldn't find a satisfactory answer.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-13T14:11:20+00:00

    Hey Yash ,

    The Windows 10 Thread Stuck In Device Driver error is caused by a driver file being caught in an endless loop while it waits for the hardware to enter idle state. This is usually a driver problem and rarely hardware. Thankfully, a driver or BIOS update can fix it.

    The fault usually results in a BSOD crash. If you can boot into your desktop long enough, perform the steps below. If the desktop won’t stay loaded for long enough, boot your computer into safe mode using the installation media and do it from there.

    Fix Windows 10 Thread Stuck In Device Driver error

    Performing a series of updates will usually fix this error.

    1. Update your graphics and audio drivers to the latest versions.
    2. Perform Windows update and install all updates.
    3. Update your motherboard BIOS to the latest version.

    Performing a BIOS update is a serious process and instructions vary depending on motherboard manufacturer. Fortunately, most newer boards offer simple upgrade paths that can be performed from within Windows (if you can load it) or from USB. Many users I have spoken to said that their error disappeared after updating their BIOS so it is well worth considering.

    Fix for ATI-based laptops

    Windows 10 Thread Stuck In Device Driver errors have occurred on quite a few laptops that use ATI graphics cards. Here’s how to fix it.

    1. Navigate to Control Panel, Hardware and Sound and Power Options.
    2. Select ‘Change plan settings’ next to the selected preferred plan.
    3. Select ‘Change advanced power settings.
    4. Find ATI Graphics Power Settings and select ‘maximized performance’.
    5. Click Save changes and reboot.

    Hope this helps

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  2. Sumit D - IA 166.2K Reputation points Independent Advisor
    2019-02-13T14:10:39+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    Please let us know if you need any assistance about posting dump files.

    20+ people found this answer helpful.
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