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Cannot Map NAS in Windows 10 Pro x64, however the device is accessible from the network

Anonymous
2019-02-08T19:46:22+00:00

Hi everyone,

After trying tons of solutions available on the Internet, i am so desperate that I decided to create a topic.

I have purchased a D-link DNS 320l recently (its used), and after several hours of trying I cannot map the NAS as a drive.

Setup:

  • D-link DNS 320l NAS device connected to Gigabyte LAN (1000) to my router TP-Link Archer C2  via UTP cable.
  • PC Windows 10 Pro 64 bit, Gigabyte LAN adapter, connected to TP-link router via UTP cable.
  • NAS is switched on, 1 drive is installed, blue LED is on.

NAS Firmware is

1.08

Firmware Date 

04/20/2016

Network setup:

NAS IP address: 192.168.0.131 (Static, reserved IP address in router, reserved IP in Dlink NAS admin page)

PC IP address: 192.168.0.173 (same as above)

The NAS (this is how I named it during the installation) is visible in My computer, but like a UPNP device

Right clicking on the icon you can see information about the NAS, so its recognized

if I open it I only find 3 folders there: Music, Photo, Video. But there is no option to delete, or create any files there..

Clicking on the NAS here opens up the device's admin console from the browser.

HDD is recognised , can be formatted with no issue from the admin console Wizard, or from the device's ShareCenter setup.

on the NAS admin page/Network Share settings tab I created one shared drive called Volume_1, All users have write and read rights, NFS host is pointing "*"

From my PC I can ping the NAS successfully with IP using Command prompt, with no packet loss 

I tried to install the device using Share Center setup utility software, selected fix ip and set the proper settings, but at the end its not mounting up. The installation goes through successfully and its not giving any error message.

Tried several ways to map it manually from My Computer, Map network drive:

\192.168.0.131\Volume_1

\NAS\Volume_1

only the IP \192.168.0.131

etc.

Neither worked.It says Windows cannot access x...x. (address which I tried)

Diagnosing wasnt work either, there was no problem identified by Windows.

I tried to map it with and without credentials as well (NAS's credentials, local admin (myself having the Windows admin right), or creating a new user on the NAS and give rights to the user as well, no success.

If I click (in the Map Network drive tab) on Browse I only see the Network and my PC. If I click on Network nothing happens.

Tried to map it with the D-link Storage Utility software, but it gives the error Failed to Map drive (however it recognised the NAS and all settings, it was asking for credentials as well which I gave and it accepted.

What I also tried already:

  • Turn Windows feature SMB 1.0 CIFS client and server on
  • ALl Windows sharing options are enbled
  • in Lan Adapter properties, IP4 properties, Advanced TCP/IP settings, WINS tab the Enable NetBios over TCP/IP option is already enabled
  • Tried to reboot, reinstall NAS several times

Any idea for this issue?

Windows for home | Windows 10 | Internet and connectivity

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Answer accepted by question author

Anonymous
2019-02-08T20:10:04+00:00

Hi Balazs90

Press Windows key + X

Click Windows PowerShell (Admin)

At the prompt, type the following then hit Enter on your keyboard:

Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB2 -Type DWORD -Value 1 –Force

Exit PowerShell

Restart your computer then try connecting again.

I would also make sure you are running Windows 10 1809 if you are not already.

https://answers.microsoft.com/en-us/windows/wik...

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8 additional answers

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  1. Anonymous
    2019-02-09T18:24:47+00:00

    I was just about to setup the nas :D but windows update came and crashed my whole pc... I had to reinstall today after trying several workaround for this noo media issue. fortunately i had external hdd case so i could copy everything off from it

    Is there a question implied in your response?

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  2. Anonymous
    2019-02-08T20:42:35+00:00

    Looking forward to your update Balazs90

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  3. Anonymous
    2019-02-08T21:38:59+00:00

    My god Andre... You saved my day!!! It is working now like a charm! After updating windows to 1809

    Thanks again for your help!

    BR Balazs

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  4. Anonymous
    2019-02-08T20:33:26+00:00

    Hello Andre,

    Thanks a lot for helping!

    unfortunately registry change didnt working.

    UPDATE: I used Hyper-V and created image from Windows 2016 STND , put the VM in the same subnet, and it can access the NAS easily, I could map it for the first time!

    Now im pretty sure the problem is related to Windows and not to NAS.

    Updating Windows 10 now as you advised, fingers crossed..

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