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hello
I have been using Logitech G910 keyboard and G502 mouse and after sometime of buying it numpad 1 key stopped working but I didn't pay much attention to it but now I have change to a new Logitech keyboard from my other computer and it is still not working so I started digging into this problem and it is not problem with use numkeys to move mouse problem and then I figured out when I am on a webpage if I press 1 then it directly goes to the bottom of the page so key is working but it just doesn't work when I am typing so please help me with this problem.
Another problem is weird one I don't know how but sometimes keyboard will start acting like CTRL key is stuck so every mouse click will act similar to how it would when you do CTRL+left click or I cant type anything since you cant type when CTRL key is pressed. I had this problem with both of my keyboards. so help me with this as well.
Thanks
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Hi mihirchavda
Open the Settings App
Go to Update & Security - Troubleshoot
Run the Keyboard troubleshooter
If that does not resolve this for you
Open Device Manager
Expand the Keyboards section
Right click your keyboard and choose 'Uninstall'
Then restart your PC
any more suggestions regarding my problem?
Next option is repair upgrade (This is not Reset or Reinstall of Windows). Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade
https://www.tenforums.com/tutorials/16397-repai...
Do let me know if you require any further help on this. Will be glad to help you.
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Hi mihirchavda
I am Vijay, an Independent Advisor. I am here to work with you on this problem.
Let's first rule out whether the keyboard hardware is an issue or not. Can you use Keyboard tester and press keys to see if the keys are working correctly or not? If keys work as intended, then problem is not the hardware of Keyboard.
https://keyboardtester.co/keyboard-tester.html
If no hardware issue - Please try these options one by one and check after each option.
- Till your problem is resolved and you need to do urgent and limited typing, use Onscreen Keyboard - Type OSK in Windows Start Search Box (Cortana) > Click On-Screen Keyboard
- Run Keyboard Troubleshooter
Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions
- Uninstall & reinstall Keyboard Driver
Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall
4: Turn off filter keys in Ease of Access
Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked
Source - https://support.microsoft.com/en-us/help/17417/...
Do let me know if you require any further help on this. Will be glad to help you.
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
hello
thanks for the reply.
i ran keyboard tester and result was same when i press 1 key is working and it was showing with yellow light but nothing was being typed so problem is when i am typing with it.
i ran keyboard trouble shooter and nothing.
i uninstalled keyboard drivers and nothing.
filter keys are turned off.
problem is weird and dont know what is wrong with it. any suggestions about second problem?
thanks
Hi mihirchavda
I am Vijay, an Independent Advisor. I am here to work with you on this problem.
Let's first rule out whether the keyboard hardware is an issue or not. Can you use Keyboard tester and press keys to see if the keys are working correctly or not? If keys work as intended, then problem is not the hardware of Keyboard.
https://keyboardtester.co/keyboard-tester.html
If no hardware issue - Please try these options one by one and check after each option.
Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions
Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall
4: Turn off filter keys in Ease of Access
Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked
Source - https://support.microsoft.com/en-us/help/17417/...
Do let me know if you require any further help on this. Will be glad to help you.
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
