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Feature update to Windows 10, version 1809 amd64 2019-03 - Error 0x8031004a - BUT I have intel CUP & update 1083 for X64 was ok

Anonymous
2019-03-30T12:23:17+00:00

Here is the thing. much like others here I have a failed update on 1809

BUT the error appears to be for the amd64 processor. My device has an intel chip.. is this a bug in the updates?

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-03-30T12:51:01+00:00

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    9 people found this answer helpful.
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  2. DaveM121 871.3K Reputation points Independent Advisor
    2019-03-30T12:27:27+00:00

    Hi Mike

    Don't worry about that being labelled AMD64, that update is still applicable to your PC

    AMD invented and owns the 64bit architecture, so even if your system is Intel based, as long as it is 64bit, that update will be applicable . . .

    Click the link below, then click 'Update Now' on that page to immediately get 1809 and bring your PC right up to date

    https://www.microsoft.com/en-us/software-downlo...

    If the above link does not result in a successful installation, with these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

    When the ISO file completes downloading

    Disconnect from the Internet

    Temporarily disable any 3rd party Anti-virus you may have installed

    Then, double click the ISO and then run Setup.exe to begin the upgrade by choosing 'Upgrade' not install . . .

    4 people found this answer helpful.
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  3. Anonymous
    2019-03-30T13:59:55+00:00

    Hi Mike

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    This is normal. AMD developed the x86-x64 instruction set which was launched in 2003 as the AMD64 processor. Microsoft actually worked with AMD in the early days to create the AMD64 processor. With this in mind, the labeling of cumulative updates that target 64 bit processors will carry the AMD designation/copyright. Intel actually licensed AMD's 64 bit technology to use in their Intel 64 processors introduced in 2005.

    First, try upgrading using the Windows Update Assistant:

    https://www.microsoft.com/en-in/software-downlo...

    If that does not work, upgrade offline using the ISO file, it is more reliable.

    Please be advised some users are reporting issues with the Windows 10 1809 update. Make sure you backup before attempting to upgrade:

    http://answers.microsoft.com/en-us/windows/wiki...

    What is the make and model of your computer?

    Have you checked the manufacturers website to determine compatibility?

    Check this List to Determine if Your Computer is Compatible with the Windows 10 1809

    https://answers.microsoft.com/en-us/windows/wik...

    perform the following tasks:
    
    12 Things You Should Do Before Installing Windows 10 
    
    [https://www.groovypost.com/howto/prepare-comput...](https://www.groovypost.com/howto/prepare-computer-windows-10-creators-update-version-1703/)
    

    Download the Media Creation Tool Now

    http://go.microsoft.com/fwlink/?LinkId=691209

    Right click the MediaCreationTool.exe file then click Run as administrator.

    Accept the End User License Agreement:

    Select the option Create installation media for another PC if you want to download a ISO image or create a bootable DVD or USB thumb drive,

    Click Next

    If you want to download a particular edition or both architectures, uncheck the Use the recommended option for this PC.

    Click in the Edition list box, choose your edition then click Next.

    Windows 10 - contains Windows 10 Home and Windows 10 Pro.

    Windows 10 Home Single Language - only select this edition if you are running Windows 10 Single Language, Windows 8 Single Language or Windows 8.1 with Bing.

    Windows 10 N - only select this edition if you reside in Europe, it does not contain Windows Media Player. It contains Windows 10 Home N, Windows 10 Pro N.

    Please read the following: Fix Windows 10 Media Creation Tool from Defaulting to Home Instead of Pro

    Downloading the ISO file

    An ISO file is a digital or virtual replica of a physical disc. In order to use an ISO you must burn it to a optical disc. In the case of Windows 10, a blank Dual Layer DVD or an empty USB thumb drive. If you are using Windows 7, you can create the .ISO then burn it using the built in Disc Image utility. If you are running Windows XP or Windows Vista, you can using a third party burning tool such as ImgBurn or Roxio/Nero.

    Creating a .ISO file

    For the purposes of this exercise, we are gonna use the .ISO option.

    Select ISO file, then click Save, Select your location then click Save.

    Wait while the .ISO image is created.

    Performing the upgrade:

    Once you have the Windows 10 ISO, you can double click it to mount it then start the upgrade. If you are installing from a DVD or USB thumb drive, insert or connect it, then click the on screen notification. If setup does not start automatically, click Start > File Explorer > This PC > open the drive containing the Windows 10 setup files, then double click Setup.exe.

    Click Run setup.exe

    Wait while setup is initialized.

    You can select download and install any important updates before upgrading. This is recommended since it can help to ensure a smooth upgrade. If you are not connected to the Internet, select the Not right now radio box instead. Click Next.

    Wait while Windows 10 setup checks your system for compatibility issues.

    Accept the End User License Agreement.

    Wait while Windows 10 setup does one final check to ensure your system is ready.

    Windows 10 setup will check if you have enough disk space. If you don't, review the following article for instructions how to upgrade to Windows 10 Spring Creators Update on a system with limited space:

    How to Upgrade to Windows 10 on a Drive with Limited Space

    https://answers.microsoft.com/en-us/insider/wik...

    Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

    This will be your screen for a little while. During the installation, your computer will restart several times.

    After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

    Sign into your account.

    Wait while Windows 10 completes application updates and post setup tasks.

    Thats it, the Windows 10 1809 is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

    How to prepare your computer before upgrading?

    Although updating to Windows 10 version 1809 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

    If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

    https://www.groovypost.com/howto/prepare-comput...

    Information in the above link is sourced from a trusted Microsoft MVP Blog.

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  4. Sumit D - IA 166.8K Reputation points Independent Advisor
    2019-03-30T12:47:52+00:00

    Hi Mike
    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    AMD holds the patent for 64bit hence the updates are labelled as AMD64. Microsoft update team has recently started saying AMD64 rather than X64.

    If it doesn't update through Media creation tool let us know.

    2 people found this answer helpful.
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