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your administrator has blocked this application because it potentially poses a security risk to your computer

Anonymous
2019-03-06T15:05:57+00:00

Hello all,

I cannot install or update a previous installation for a business application I use on my laptop.  The application is Stream (an Aerdata / Boeing data application). Aerdata helpdesk were of no help, they sent me the technical spec for Stream and insist I need to seek help from my IT department.. however this is a personal pc and I am the IT department...  Appreciate any help  -  This appears to be a common problem with windows.

The STREAM Interactive client is installed via ClickOnce, a lightweight Microsoft installation/update technology. usually when the application is launched, it checks for updates automatically by retrieving the latest .application file from the Installation Base URL.  But my Windows 10 is blocking the application from running. to trouble shoot I have - 

  • Turned off UAC; 
  • added the .exe extension to the group policy editor (attachment manager; inclusion list for medium risk files; 
  • temp disabled firewall
  • temp disabled windows defender virus scanner
  • run the application as admin 
  • lowered internet security options by enabling launching of applications and unsafe files.

but the issue still persists. Appreciate any further troubleshooting recommendations. thank you

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-09T16:35:56+00:00

    I am glad that worked! If you don't have any more questions, feel free to choose a rating and have a great day!

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  2. Anonymous
    2019-03-07T02:48:54+00:00

    Hi Mike, 

    Thanks for your suggestion. I enabled NET 3.5 (2 + 3) and restarted but still the same security warning blocking the install.

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  3. Anonymous
    2019-03-06T15:29:06+00:00

    dont know for sure but try visiting  Control Panel / Programs & Features / Windows Components (link in the margin)  and try enabling the .NET 3.5 which will ask you to restart to enable.

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  4. Anonymous
    2019-03-07T03:03:28+00:00

    Hi Sarah,

    Thank you for the reply. I have created another account and made it admin, but still the app is still blocked when trying to install, same security warning.  Microsoft seem to built in so many different levels of auto protection that its nearly impossible to find out which of the security measures is preventing the install from running. any further suggestions would be much appreciated. thank you

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  5. Anonymous
    2019-03-06T18:52:49+00:00

    Hi DennisZ2

    My name is Sarah Kong and I am an independent adviser that is here to try and help you with your issue.

    Create a test local admin account to try.

    Don't associate it with a Microsoft account.

    See link.

    https://support.microsoft.com/en-ca/help/402692...

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