Hi,
I am Ganesh Gandhi, an Independent Advisor, 18 years experienced windows guide. I am here to work with you on this problem.
Kindly follow these steps to get recovery key:
- In your Microsoft account: Sign in on another computer or phone to see Bitlocker recovery keys.
https://account.microsoft.com/devices/recoveryk...
- In your Azure Active Directory account: For work PCs where you sign in with an Azure Active Directory account, to get your recovery key, see the device info for your Microsoft Azure account.
https://go.microsoft.com/fwlink/?linkid=857635
You can refer BitLocker recovery guide :
https://docs.microsoft.com/en-us/windows/securi...
Do let me know if you require any further help on this. I will keep working with you until it's resolved.
Note:
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