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Hi,
Several users in my organization (Windows 10, updated to latest 1809 version, on recent Dell computers) have the following issue: when maximizing a window (Chrome, Slack, Adobe Acrobat, etc.), they see a large white band at the top, sometimes at the bottom, of the maximized window. When at the top, for example, the entire upper part of the window in not only hidden by the bar, but also unclickable. In fact, when one clicks on it, it actually acts as if one clicks on the desktop behind of the window even though this application is maximized.
Can anyone help get rid of this very annoying bug?
Thank you in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi everyone, we have RDS Server 2016 with desktop experience and the users are experiencing this issue, sometimes they get a white bar on top of chrome, firefox, explorer.
Changing the resolution of the screen or pressing F11 twice resolves the issue.
We have a GPO disabling the hardware acceleration but it's still happening.
The first question, is why is this happening randomly?
And the second question, what can we do to prevent it from happening?
Hi,
I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.
Kindly follow these steps.
Press Start + R type "Regedit' and press enter
In left panel browse through
HKEY_CURRENT_USER\
Software\
Microsoft\
Avalon.Graphics
Right click on right panel and add new value.
Name= 'DisableHWAcceleration"
Value = dword:00000001
Do let me know if you require any further help on this. Will be glad to help you.
Hi,
After right click on right panel.
Kindly select :
DWORD (32 bit) Value
Do let me know if you require any further help on this. Will be glad to help you.
Hi,
I am Ganesh Gandhi, an Independent Advisor. I am here to work with you on this problem.
Kindly follow these steps.
- In desktop, Right click and go to Intel HD Graphics settings.
- Select Display and then choose the option "Scale Full Screen"
- check the checkbox near Override Application Settings.
Press Start + R type "Regedit' and press enter
In left panel browse through
HKEY_CURRENT_USER\
Software\
Microsoft\
Avalon.Graphics
Right click on right panel and add new value.
Name= 'DisableHWAcceleration"
Value = dword:00000001
Do let me know if you require any further help on this. Will be glad to help you.
Thank you.
One question: There are different types of values that can be added when I right click on right panel. Which kind should I select?
FYI
That what the 'Independent Advisor' GaneshGandhi1982 posted was originally posted here: https://www.reddit.com/r/Windows10/comments/8h3eqo/windows_1803_white_bar_across_top_of_maximized/e6jmid9/
It is also mentioned elsewhere, for example in this thread:
Windows 10, multi Monitor, maximized window blank/empty space on top of screen
Suggest reading the above thread. Perhaps it helps...
Note: I'm not a Windows 10 user myself, so I cannot help further ;)
