text services framework not running

Hi,

Thank you for writing to Microsoft Community Forums.

In order to get clarity and to assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the make and model of your system?
2. What is the issue you are facing with the detachable keyboard?
3. Are you receiving any error code or error message?
4. What are the troubleshooting steps that you have already performed?

The Text Services Framework is a COM framework and an API in the Windows operating systems, that supports advanced text input and text processing. Since the Text Services Framework is not running, I would suggest you to follow the steps below and check if it works for you.

1. Click on Start, type cmd, Right-click on it and select Run as administrator. This will open the Command Prompt for you.
2. Type the following command and press Enter. Command: schtasks /Change /TN "Microsoft\Windows\TextServicesFramework\MsCtfMonitor" /Enable
3. Next type the following command and press Enter. Command: schtasks /Run /TN "Microsoft\Windows\TextServicesFramework\MsCtfMonitor"
4. Once both the commands have been executed successfully, please close the Command Prompt.
5. Restart the system and check.

We await your response.

Aaron Summith

Microsoft Community – Moderator

Hi Aaron.

Sorry for very slow response. However, I have now gone through the process and not really changed anything.  I was hopeful on the reboot as I could type in my pin code but after that it was down hill again.  It's a very odd situation.  Some programmes - like Windows Feedback - occasionally give me full access to the keyboard, but others don't.  I tried to type something into the edge address/search bar but saw nothing appear, then opened a Word blank document and my text appeared!!!   Troubleshooter still showed text services framework not working.  I am running beta of W10 but don't imagine this is the issue as it has been with me for 4 or 5 different builds.....

In reply to your questions, I am using an HP Pavilion X2 with detachable keyboard. I can only put in text to most programmes using the onscreen keyboard - although the input from the detachable board will sometimes 'arrive' with a long delay. I see no error codes, only the troubleshooter result that says it finds no changes necessary but the detailed information states Text Services Framework not running so I am taking a leap in the dark and wondering if this is the cause of the detachables lack of communication.  I've tried all sorts of things including removing keyboard via device manager, resetting keyboard preferences...

Sorry for very slow response but the laptop is such a pain to use and it seems silly replying using my desktop! Also been away/very busy. Just to report I did create a new local account some weeks ago but no change at the time and I wanted to check again before I reported the status. Second attempt also failed, in fact I struggled to log in as touch keyboard also failed to operate. The attached keyboard does sometimes show what I type but always with a long delay and will carry the key strokes across to the next window I have open if I move on. 

Cheers 

Mike

Hi Aaron

Thanks for speedy reply.  I have 2 or 3 12 hour days in the theatre working but we try this as soon as I can...…

Cheers

Mike

Hi Mike,

Thank you for your response and I appreciate you for getting back to us with the results of the troubleshooting steps.

This issue could be due to profile corruption. Hence to eliminate possibilities, I would suggest you to ‘Create a local user or administrator account’ and check if the issue persists.

Note**:**You will not see all your files under your default file location. So your data will be saved under C:\users\user_name.   

We await your response.

Aaron Summith

Microsoft Community - Moderator