Share via

How do I remove a bitlocker without the code?

Anonymous
2019-04-27T00:02:48+00:00

I have a Lenovo laptop computer that automatically shut down itself, now asking for a bitlocker code which I do not have, tell me is there anything I can do?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-04-27T01:58:38+00:00

    Did you ever start bit locker or did this happen on its own?

    Hopefully, it isn't related to this problem: https://answers.microsoft.com/en-us/windows/forum/all/lenovo-100s-ideapad-bitlocker-problem-after/335fb40e-ddc9-44da-a67e-a00f09fdbb48

    Link: Lenovo 100s ideapad Bitlocker problem after Windows update Nov 2018.

    Neither Lenovo or Microsoft have solved this problem and neither seems to want to take any responsibility. Meanwhile, users are sitting with totally bricked, unusable computers.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-04-27T17:35:15+00:00

    Hello Miriam,

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    Try to find your key on your Microsoft account

    http://go.microsoft.com/fwlink/?LinkId=237614

    If you do not find it look at this

    https://support.microsoft.com/en-us/help/402618...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-04-27T00:21:01+00:00

    Hi Miriam

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Option 1: Try disabling Secure Boot

    As an initial recommendation, we suggest that you disable the driver signature enforcement by following these steps:

    Click Start.

    Click the Power button.

    Hold the Shift key and click Restart.

    Choose Troubleshoot.

    Click Advanced options.

    Click Startup Settings.

    Click Restart again.

    Once your computer restarts, press F7 on your keyboard to select Disable driver signature enforcement. Your computer will now restart automatically.

    If the issue persists after disabling the driver signature verification, disable Secure Boot temporarily in your computer's UEFI/BIOS. You can contact your computer's manufacturer or check the device manual for the steps on how to do this.

    Important: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. 

    If you can't find the toggle to disable Secure Boot, a firmware update for the UEFI/BIOS may be required. This can usually be found in the manufacturer's website.

    Option 2:

    It might be stored in your Microsoft Account.

    Sign in https://account.microsoft.com/devices

    Under your device, click 'Get Bitlocker Recovery Keys'

    Was this answer helpful?

    0 comments