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Network attached storage (NAS)

Anonymous
2019-02-28T00:42:46+00:00

I have a D-Link DNS-325 NAS and now I can not see the disk in file explorer.  I have tried several solutions but nothing works.  This NAS is where I do all my backups plus store all of my photos and videos.  I know the NAS is working as I did a backup today and all went fine.  The device has two 2tb hard drives installed.  

If anybody has a workable solution, please let me know.  I checked for a solution om the D-Link web site and their solution did not work.

Thanks in advance!!

Len Kopecky

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2019-03-03T15:42:23+00:00

Hi Len

Try these first to see if they work:

Open Start, type: CMD

Right click CMD

Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:

Open Start, type: CMD

Right click CMD

Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

Check your hard disk for any errors:

Click Start

Type: CMD, from the results, right click Command prompt

Click 'Run as Administrator'

At the Command Prompt, type: chkdsk /r /f

Hit Enter

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

If that does not work, I recommend you perform a repair upgrade again.

http://answers.microsoft.com/en-us/insider/wiki...

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  1. Anonymous
    2019-03-02T20:59:53+00:00

    Well if it isn't one thing it's another.  Now when I try to run the downloaded file it says "update is not applicable to your computer":(  Now what?

    Thanks for your patience!!

    Len

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  2. Anonymous
    2019-03-02T20:18:13+00:00

    Ok, lets try another avenue, which is to download and install the latest cumulative update for Windows 10 1809 manually.

    Download the following: choose the right architecture for your system

    March 1, 2019—KB4482887 (OS Build 17763.348)

    https://www.catalog.update.microsoft.com/Search...

    32 bit

    2019-02 Cumulative Update for Windows 10 Version 1809 for X86-based Systems (KB4482887)

    64 bit

    2019-02 Cumulative Update for Windows 10 Version 1809 for x64-based Systems (KB4482887)

    Follow instructions to install manually:

    Learn how to manually install it:

    https://www.groovypost.com/howto/manually-insta...

    Information in the above link is sourced from a trusted Microsoft MVP blog.

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  3. Anonymous
    2019-03-02T19:12:52+00:00

    Hello Andre,

    Well I finally got time to "shut down the internet" and start working on that desktop problem.  Things were going fine until I tried to rename the SoftwareDistribution directory.  It said Access is denied.  I am editing as admin.  Should I back out of where I am at and try the second method?

    Hope you are enjoying your weekend :)

    Thanks,

    Len

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  4. Anonymous
    2019-02-28T22:26:12+00:00

    Hi Len,

    I am so happy to hear you have made progress.

    As for the update issues....

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    rmdir C:\Windows\SoftwareDistribution\DataStore

    rmdir C:\Windows\SoftwareDistribution\Download

    When complete, hit Enter, then restart, then try updating again.

    If that does not work..

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    Run these codes:

    Net Stop bits

    Net Stop wuauserv

    Net Stop appidsvc

    Net Stop cryptsvc

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

    Ren %systemroot%\system32\catroot2 catroot2.bak

    Net Start bits

    Net Start wuauserv

    Net Start appidsvc

    Net Start cryptsvc

    After running these commands, check if your issue is fixed.

    Try this additional tips to see if they work:

    Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

    https://windows10.help/blogs/entry/23-troublesh...

    If the problem is resolved, you can provide a rating and enjoy the rest of your week.

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