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FSX crashing

Anonymous
2019-04-24T23:11:26+00:00

Hello

My FSX program continues to crash and I do not know why.  The game will start, however, when I try to activate free flight, the games crashes.  The screen turns black border and white screen.  Below is the error message I received.  Any help would be greatly appreciated.  

Robert

Description

Faulting Application Path:             C:\FSX\fsx.exe

Problem signature

Problem Event Name:   APPCRASH

Application Name:           fsx.exe

Application Version:       10.0.61637.0

Application Timestamp: 46fadb14

Fault Module Name:      StackHash_e2a0

Fault Module Version:   10.0.17763.292

Fault Module Timestamp:            d4355ca8

Exception Code:               c0000374

Exception Offset:             PCH_C2_FROM_ntdll+0x00070A5C

OS Version:        10.0.17763.2.0.0.768.101

Locale ID:             4105

Additional Information 1:             e2a0

Additional Information 2:             e2a00afb043ec63ed9935dd22a6e1bfa

Additional Information 3:             e7cc

Additional Information 4:             e7cc2683aaf02da0ecf6e65e46f224ac

Extra information about the problem

Bucket ID:           2608e5fd7b7a2737ab14d230789f77e8 (1951415644182247400)

+ System
- Provider <br> --- --- <br><br><br><br> [ Name] Application Hang <br> --- --- --- --- ---
- EventID 1002 <br> --- --- --- <br><br><br><br> [ Qualifiers] 0 <br> --- --- --- --- ---
Level 2 <br> --- --- ---
Task 101 <br> --- --- ---
Keywords 0x80000000000000 <br> --- --- ---
- TimeCreated <br> --- --- <br><br><br><br> [ SystemTime] 2019-04-24T22:48:42.489496900Z <br> --- --- --- --- ---
EventRecordID 10176 <br> --- --- ---
Channel Application <br> --- --- ---
Computer DESKTOP-68MCR9Q <br> --- --- ---
Security <br> --- ---
- EventData
fsx.exe
10.0.61637.0
18b0
01d4faefc6b12753
26
C:\FSX\fsx.exe
7e114b81-f1f7-4c03-a264-a152cc7e4b94
Unknown
55006E006B006E006F0077006E0000000000

Binary data:

In Words

0000: 006E0055 006E006B 0077006F 0000006E

0010: 0000

In Bytes

0000: 55 00 6E 00 6B 00 6E 00 U.n.k.n.

0008: 6F 00 77 00 6E 00 00 00 o.w.n...

0010: 00 00 ..

Xml view

  • <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  • <System>

  <Provider Name="Application Hang" />

  <EventID Qualifiers="0">1002</EventID>

  <Level>2</Level>

  <Task>101</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-04-24T22:48:42.489496900Z" />

  <EventRecordID>10176</EventRecordID>

  <Channel>Application</Channel>

  <Computer>DESKTOP-68MCR9Q</Computer>

  <Security />

  </System>

  • <EventData>

  <Data>fsx.exe</Data>

  <Data>10.0.61637.0</Data>

  <Data>18b0</Data>

  <Data>01d4faefc6b12753</Data>

  <Data>26</Data>

  <Data>C:\FSX\fsx.exe</Data>

  <Data>7e114b81-f1f7-4c03-a264-a152cc7e4b94</Data>

  <Data />

  <Data />

  <Data>Unknown</Data>

  <Binary>55006E006B006E006F0077006E0000000000</Binary>

  </EventData>

  </Event>

* Moved from Community Participation Center

* Original title: Appcrash

Windows for home | Other | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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3 answers

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  1. Anonymous
    2019-04-26T08:11:17+00:00

    Hi Robert,

    The problem you're experiencing is a difficult one to easily rectify.   The faulting module is StackHash_e2a0 which is not a file that can be found on your system:  it is a memory address showing where the fault occurs.   This could indicate that something has changed on your computer recently causing it not to load into a flight.

    Some questions:

    a.   have you installed any add ons, especially MyTrafficX, before this crash scenario?

    b.   have you overclocked your processor or graphics card?

    c.   if you have placed UIAutomationcore.dll in your FSX directory, have you used the correct version?   If you don't know what I'm referring to here, then don't worry about it.

    What you can try is as follows:

    a.   with FSX shut down, run the System File Checker (type SFC \scannow (note the space after SFC) in Command Prompt).  This action checks your system for any missing or corrupt files and rectifies them.

    b.   check that you have the latest system updates, including updates for your system drivers and Nvidia card drivers. 

    c.   after you have done the above, test FSX for the problem.   If it still exists, then do the following:

    a.   delete your fsx.cfg from here:   C:\Users\Your Name\AppData\Roaming\Microsoft\FSX and find the file:  fsx.cfg (not the text file).   Delete  fsx.cfg  altogether - FSX will rebuild it when it is next launched, however, you will lose any special settings, tweaks, including key mappings.   Then launch FSX and check again.   BTW, if you are using tweaks, then most, if not all of them, are of very little value, with later Operating Systems.   However, the tweak you should have is as follows:  open up  fsx.cfg (after it rebuilds from my previous instruction) and go to this location in it:   under the heading [GRAPHICS], write this after the last entry:  HIGHMEMFIX=1.   This entry, left out by the ACES Team, fixes the high memory demands of FSX - a must have tweak.

    b.   Other things to try if FSX is still not working:  delete your Shaders Folder, found here:  

    C:\Users\Your Name\AppData\Local\Microsoft\FSX.  This folder will be rebuilt at the next FSX launch.   It is actually a good idea to periodically delete this Shaders folder and let it rebuild, so the default Shader settings can be installed.

    c.   disable any Scenery add ons in your Scenery Library (when you see the first splash screen (i.e. before going into a flight)).   And disable MyTrafficX (if you're using this) in your Scenery Library:  this has been known to cause this error.

    d.   that's all I can think of, unless you feel experienced enough to go into your BIOS to lower voltages and remove overclock settings.   Otherwise, leave this one off your list.

    e.   if none of the above work (which is possible as this error is particularly difficult to nail down), then your only recourse is to reinstall FSX (I think you're using Win10, and reinstallation in Win10 sometimes comes with its own problems).

    Hope you can get some success with this.

    Chris

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  2. Anonymous
    2019-04-25T19:20:14+00:00

    Hello Muralidhar

    1. What is the make and model of the computer?

    Processor Intel(R0 Core(TM) i5-6500 CPU @ 3.20GHz, 32 GB Ram, NVidia GTX960 430.39 version.

    2.  Which version of Windows is installed on your computer?

    Windows 10 with Direct X12

    I did refer to the article Game crashes or closes unexpectedly for the troubleshooting steps, however, nothing seemed to work.  The only thing I didn't do is do a complete re-install

    Thanks

    Robert.

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  3. Anonymous
    2019-04-25T11:14:50+00:00

    Hi,

    Thank you for writing to Microsoft Community forums.

    I can imagine the inconvenience you are experiencing and will certainly help you in the right direction to fix the issue. Thank you for sharing the detailed information about the issue.

    Provide us additional information to assist you better with this issue:

    1. What is the make and model of the computer?
    2. Which version of Windows is installed on your computer?

    Refer the article Which Windows operating system am I running to provide the details.

    I suggest you to refer the article Game crashes or closes unexpectedly for the troubleshooting steps.

    Regards,

    Muralidhar

    Microsoft Community Moderator

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