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How to remove malware from my window 10

Anonymous
2019-04-10T03:30:40+00:00

My PC is effected by malware virus. what should I do now. please give me suggestions with step by step  procedure

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-04-10T03:35:42+00:00

    Hello Abdulla My name is Eric Farmer, and I am an Independent Microsoft Adviser. I am happy to help with your virus issue.

    First I recommend running a full scan with Defender. This is a built in security tool you can use already.

    Search for Windows Security. Click on virus and threat protection. Then run a full scan. You can switch to this by clicking on the scan options.

    Let me know if you need any more help.

    1 person found this answer helpful.
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  2. Anonymous
    2019-04-10T15:50:12+00:00

    Your question is pretty vague...

    Why do you think your PC is effected by a 'malware virus'? Does that 'virus' have a name?

    What Anti-Virus product are you using? Have you run scans with it?

    Without knowing any details, one can only offer general advice...

    Have a look at this List of Malware Removal Tools

    Also see this List of Removal Guides

    And suggestion to read each and everything here:

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  3. Sumit D - IA 166.8K Reputation points Independent Advisor
    2019-04-10T03:38:15+00:00

    Hi Abdulla,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    First use an offline Scanner like ESET Sysrescue to clean the device:

    https://www.eset.com/int/support/sysrescue/

    Then follow this guide:

    How to remove Trojans, Viruses, Worms and Malware ... - MalwareTips

    https://malwaretips.com/blogs/malware-removal-g...

    Disclaimer:

    There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the websites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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  4. Anonymous
    2019-04-10T03:37:22+00:00

    Hi Abdulla , 

    My name is Lucia. I am an Independent Advisor. Thanks for contacting us.

    Below I offer the following link to help you solve this problem.

    How to remove malware or viruses from my Windows 10 PC

    https://support.microsoft.com/en-us/help/402666...

    Malicious Software Removal Tool

    https://www.microsoft.com/en-us/download/malici...

    Below I offer the following link to help you solve this problem.

    I wish I had helped you. Let me know any questions

    Best regards

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  5. Anonymous
    2019-04-10T03:36:41+00:00

    Hi Abdulla,

    My name is Pedro. I'm an Independent Advisor trying to help.

    Use the free trial of Malwarebytes and Scan your PC with it.

    https://www.malwarebytes.com/trial/?lr

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Regards.

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