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Can't type "S" on my keyboard without HP Support Info popping up. Can't type Small "S" at all without loSing ability to proceed.

Anonymous
2019-03-16T23:17:59+00:00

Every time I type the letter "S" on my keyboard, a box popS up giving me all of my HP Support Information.  I can't uSe an uncapitalized "S" at all either (aS you can See)  HP wantS to charge me $35 pluS I have to Sign-up for a $14.99 per month Support program to get help.  Don't know if it'S HP or WindowS iSSue.  ThiS juSt Started happening without rhyme or reaSon.

Windows for home | Previous Windows versions | Search, touch, and mouse

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  1. @CmdrKeene 90,621 Reputation points Volunteer Moderator
    2019-03-22T04:12:19+00:00

    Sounds like one of your keyboard "modifier keys" are stuck. So you're typing Shift+S, but your computer thinks you're typing something like Ctrl+Shift+S.

    One way to clear it is to tap on the each of the modifier keys twice. Press Ctrl twice, then the other Ctrl (if there is one on your keyboard) twice. Then the alts, then the shifts, then Escape twice.

    Afterward, try typing again.  If still a problem, reboot or try cleaning your keyboard.  If still a problem, try another keyboard.  If you don't have one, a keyboard is about $8 at a place like Walmart.

    4 people found this answer helpful.
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