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I have an Application error

Anonymous
2019-04-24T05:20:02+00:00

Log Name:      Application

Source:        Application Error

Date:          4/23/2019 6:07:23 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Diane

Description:

Faulting application name: Facebook Gameroom Browser.exe, version: 63.0.0.0, time stamp: 0x5a6a307a

Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

Exception code: 0xc0000005

Fault offset: 0x00f0503e

Faulting process id: 0x32c4

Faulting application start time: 0x01d4fa427481f68f

Faulting application path: C:\Users\Diane\AppData\Local\Facebook\Games\Facebook Gameroom Browser.exe

Faulting module path: unknown

Report Id: c840849d-24de-4da4-9b12-6aa9f40df32a

Faulting package full name:

Faulting package-relative application ID:

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-24T02:07:23.167524400Z" />

    <EventRecordID>59511</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Diane</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Facebook Gameroom Browser.exe</Data>

    <Data>63.0.0.0</Data>

    <Data>5a6a307a</Data>

    <Data>unknown</Data>

    <Data>0.0.0.0</Data>

    <Data>00000000</Data>

    <Data>c0000005</Data>

    <Data>00f0503e</Data>

    <Data>32c4</Data>

    <Data>01d4fa427481f68f</Data>

    <Data>C:\Users\Diane\AppData\Local\Facebook\Games\Facebook Gameroom Browser.exe</Data>

    <Data>unknown</Data>

    <Data>c840849d-24de-4da4-9b12-6aa9f40df32a</Data>

    <Data>

    </Data>

    <Data>

    </Data>

  </EventData>

</Event>

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 869K Reputation points Independent Advisor
    2019-04-24T06:44:20+00:00

    Hi Diane

    Go to Control Panel - Programs and Features

    Uninstall Facebook Gameroom browser

    Restart your PC

    Then re-install Facebook Gameroom Browser from this link:

    https://www.facebook.com/gameroom/download/

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  2. Anonymous
    2019-04-24T05:29:49+00:00

    Hi Diane

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Open Start > Settings > Apps > Apps & features

    	Scroll down to the game

	Select the game

	Click Advanced options

	Click Reset



	Restart



	Check the Store for updates then

    Check if it now works.

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