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Unable to Install WWAN Drivers

Anonymous
2019-03-01T04:39:28+00:00

Hi!

OS: Windows 10 

Model: Latitude E6230 

WWAN Card: Dell Wireless 5630 (DW5630) Mini-PCI Express Mobile Broadband WWAN Card

I recently purchased a WWAN card for my old Dell Latitude e6230 running Windows 10 64bit and I am unable to install the required drivers for the WWAN card to work. I was able to install the Dell Wireless 5630 WWAN Mobile Broadband Driver however it still isn't working. When I open the device manager, it shows this: 

No card is detected in the Dell Mobile Broadband Manager.

Edit: 

Installed this and device manager now looks like this:

Still not detected in the Dell MBM 

(Showing as "device not responding")

Would appreciate any help!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-03-01T07:54:44+00:00

    Hi cc_958

    That WWAN card is only supported from Windows XP up to Windows 10, Dell does however provide a Windows 8 driver, which does work sometimes, but not on Windows 10

    Dell Wireless cards are not actually Dell components, they just rename them, that is most likely a Broadcom or Atheros card

    In Device Manager, right click that device and choose Properties

    On the resulting dialog, choose the Details Tab and change the Property drop down to Hardware Id's

    Right click the top item in the resulting list and choose Copy

    Paste that hardware Id into your next post . ..

    Hi! 

    They all appear to be different as shown in the image below: 

    Hardware IDs:

    GPS Port:

    USB\VID_413C&PID_8194&REV_0002&MI_03

    USB\VID_413C&PID_8194&MI_03

    Mini-Card (The one in "other devices"):

    USB\VID_413C&PID_8194&REV_0002&MI_00

    USB\VID_413C&PID_8194&MI_00

    Status Port:

    USB\VID_413C&PID_8194&REV_0002&MI_01

    USB\VID_413C&PID_8194&MI_01

    The card is actually a Novatel Wireless one.

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  2. DaveM121 878.2K Reputation points Independent Advisor
    2019-03-01T07:42:33+00:00

    Hi cc_958

    That WWAN card is only supported from Windows XP up to Windows 10, Dell does however provide a Windows 8 driver, which does work sometimes, but not on Windows 10

    Dell Wireless cards are not actually Dell components, they just rename them, that is most likely a Broadcom or Atheros card

    In Device Manager, right click that device and choose Properties

    On the resulting dialog, choose the Details Tab and change the Property drop down to Hardware Id's

    Right click the top item in the resulting list and choose Copy

    Paste that hardware Id into your next post . ..

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  3. Anonymous
    2019-03-02T01:36:09+00:00

    Fixed it! 

    So here's what I did: 

    I copied the "nwdelgobimbbx.inf" file to C:\Windows\INF

    Uninstalled the drivers in device manager

    Restarted!

    and it works!

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  4. Anonymous
    2019-03-02T01:07:01+00:00

    After doing some searching in the c drive, I found this:

    But cannot install it for some reason :(

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