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Windows randomly restarts, EventID 42, TaskCategory 64

Anonymous
2019-04-22T12:08:36+00:00

Recently, I have updated the version of Windows. After that, the system has randomly slept with the following error: 

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          22.04.2019 13:37:13

Event ID:      42

Task Category: (64)

Level:         Information

Keywords:      (1024),(4)

User:          N/A

Computer:      LAPTOP-8MHTIDTG

Description:

The system is entering sleep.

Sleep Reason: Battery

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

<EventID>42</EventID>

<Version>3</Version>

<Level>4</Level>

<Task>64</Task>

<Opcode>0</Opcode>

<Keywords>0x8000000000000404</Keywords>

<TimeCreated SystemTime="2019-04-22T11:37:13.321897700Z" />

<EventRecordID>1132</EventRecordID>

<Correlation />

<Execution ProcessID="4" ThreadID="17748" />

<Channel>System</Channel>

<Computer>LAPTOP-8MHTIDTG</Computer>

<Security />

</System>

<EventData>

<Data Name="TargetState">5</Data>

<Data Name="EffectiveState">5</Data>

<Data Name="Reason">2</Data>

<Data Name="Flags">0</Data>

<Data Name="TransitionsToOn">30</Data>

</EventData>

</Event>

In the PlanPower I have disabled everything that relates to sleep.

Would you like to tell me, what is the reason?

Windows for home | Windows 10 | Performance and system failures

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  1. Sumit D - IA 169.2K Reputation points Independent Advisor
    2019-04-22T13:08:11+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

    Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.

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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-04-22T12:10:44+00:00

    Hi AkmalKhikmatullaev

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Please try these options one by one and check after each option.

    1. Troubleshoot Power

    Type troubleshoot in Cortana Search > Click Troubleshoot > Scroll down > Click Power > Run the troubleshooter > Follow on-screen direction.

    1. Restore Default for Power Settings

    Windows Key+I > System > Power & sleep > Click Additional power settings to open Power options > Click Change Plan Settings > Click Restore default settings for this plan

    1. Disable Fast Startup

    Reach to Power options as in previous step > Click Choose what the power buttons do > Click Change settings that are currently unavailable > Scroll down to Shutdown settings and uncheck Turn on fast startup > Click Save changes

    1. Uninstall / Install Battery Driver (Only for laptops)

    Shut down your computer > Detach power chord > Remove battery (if fixed no need to remove) > Attach power chord > Reboot your computer

    Windows Key+X > Device Manager > Expand Batteries > Right-click Microsoft ACPI-Compliant System > Uninstall > Shutdown the computer > Remove the power chord > Attach your battery > Attach your power chord > Reboot the computer to automatically install the driver

    Do let me know if you have any more question or require further help.

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