Share via

File Explorer keeps freezing

Anonymous
2019-04-13T08:51:51+00:00

When I open the File Explorer, I can see my folders and files. However a few minutes later File Explorer freezes. So I have to close the File Explorer then start it again

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

4 answers

Sort by: Most helpful
  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-04-13T08:53:56+00:00

    Hi MichaelDeutsch1

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    To start with, please execute following steps and let me know (You might need to do point 5)

    1. CTRL+SHIFT+ESC to start Task Manager

    Locate Windows Explorer in Processes tab > Right Click > End Task

    Now at the top File > Run new task > Put explorer.exe and Enter

    1. Run SFC Scan & DISM

    How to - https://answers.microsoft.com/en-us/windows/for...

    1. Run Built-in & Guided Walk through Windows Update troubleshooter

    Built-in : Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Click Windows Update > Click Run the Troubleshooter

    Guided Walk though - https://support.microsoft.com/en-us/help/10164/...

    1. Review below Microsoft help

    Fix File Explorer if it won't open or start - https://support.microsoft.com/en-us/help/408737...

    1. If nothing works, I would recommend that you perform a Windows 10 repair upgrade. Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

    https://www.tenforums.com/tutorials/16397-repai...

    Do let me know if you require any further help on this. Will be glad to help you.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    30+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-04-13T08:54:02+00:00

    Hello Michael, I'm Sam, an Independent Adviser. Glad to assist and help with your question.

    I would suggest you take a look at the following link:

    Restart Windows Explorer

    • Click on Start button, type in “Task Manager” in the run box
    • Move to Process tab. Tap on Windows Explorer and Restart.

    Or fix File Explorer

    If it doesn’t help, I recommend that you try the steps provided in the article

    https://support.microsoft.com/en-us/help/408737...

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-04-13T09:08:35+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Suggest you to run System File Checker scan:

    1. Search for 'command prompt' using Cortana or Windows Search.
    2. From results, right click on Command Prompt and select Run as administrator.
    3. Type sfc /scannow command and press Enter key.
    4. Let the command complete and then reboot the machine.

    If issue still persists, perform clean boot:

    https://support.microsoft.com/en-in/help/929135...

    Or you can try resetting File Explorer (explorer.exe) Process:

    1. Press Windows Key + R and type SYSDM.CPL in Run. Click OK or press Enter key.
    2. In System Properties window, switch to Advanced tab, click Settings under Performance.
    3. Next, in Performance Options, under Processor scheduling, make sure that Adjust for best performance of: is set to Programs.
    4. Then in the same window, under Virtual memory, click Settings button.
    5. On Virtual Memory page, make sure Automatically manage paging file sizes for all drives option is checked. Click OK, then Apply, OK on rest of windows.
    6. Reboot the machine and see if issue is resolved now.

    Let us know if this helps!

    10 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-04-13T12:21:44+00:00

    Hi,

    Does the same issue exist if you restart the computer in Safe Mode?

    9 people found this answer helpful.
    0 comments No comments