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Windows 10 Update - "You're not up to date"

Anonymous
2019-04-08T00:38:03+00:00

Greetings,

I have recently run in to an issue I am noticing that does not allow me to update Windows 10.  Under "Windows Update", I click "Check for updates", but get the message "You're not up to date", with the text "Your device is missing important security and quality fixes".  No matter now many times I check for updates, they never download, and it just keeps showing a check mark next to the updates logo like I have the latest build.

Any suggestions beyond restarting the system?

Thanks!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-04-08T00:41:04+00:00

    Here is a screen capture of the issue.

    10+ people found this answer helpful.
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  2. Anonymous
    2019-04-08T00:40:28+00:00

    Hey Anti. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

    Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

    1. There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.
    2. If that fails try manually resetting Windows Update Service:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then

    1. You can also install the Updates manually that fail to install which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...

    A running log of Update History with known issues is here:

    https://support.microsoft.com/en-us/help/446461...

    1. If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...
    2. What I'd do at this point if you haven't yet is install latest Version 1809 by installing Media Creation Tool from this link and choose Upgrade This PC Now: http://windows.microsoft.com/en-us/windows-10/m...

    This is the most stable way to change to the newer version and because it reinstalls WIndows while keeping your files and programs in place, fixes most problems. It also brings all Windows Updates to date.

    If there are any hurdles during install then these steps can overcome them: http://answers.microsoft.com/en-us/windows/wiki...

    1. If problems with Updates have become chronic and especially if you have other performance problems, be aware that what we have found is that in Windows 10 everything depends on the quality of the underlying install, the same reason enthusiasts have never run Factory or Upgrade installs because they know there would be endless issues.

    For example there have been zero return problems by those who follow the gold standard Clean Install here: http://answers.microsoft.com/en-us/windows/wiki.... It is better and faster than any previous version of Windows, and a better install than any amount of money could buy. So when you get time I'd study over that to see if it's something I can help you do.

    There is also an automated Fresh Start that reinstalls Windows while shedding factory bloatware that can cause issues and affect performance, saves your files, but doesn't clear the drive to get it cleanest: https://www.howtogeek.com/265054/how-to-easily-...

    I hope this helps. If not just ask back anything else you need. I'll be standing by here to help as needed with any of the steps, and will continue to help until the problem is resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2019-04-08T02:28:21+00:00

    Hello,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Try to reset Windows Update components, please refer this support article:

    https://support.microsoft.com/en-in/help/971058...

    Let us know if this helps!.

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  4. Anonymous
    2019-04-08T00:42:51+00:00

    Thank you for the reply!  I will try some of these troubleshooting steps and see if I get anywhere.  I appreciate the quick response and will be sure to update after I take a look at these solutions.

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  5. Anonymous
    2019-04-08T00:41:33+00:00

    Hi ANTI

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Before carrying out this procedure, disconnect from the Internet. That means turning off Wi-Fi and disconnecting from a wired connection. If you don't, Windows 10 will indicate some files are in use and cannot be modified or the command will be non-responsive. Also, you should restart your computer after disconnecting from the Internet. The easiest way to do it is to enable Airplane mode from the Action Center - Windows key + A.

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    taskkill /f /fi "SERVICES eq wuauserv" (Do this multiple times)

    net stop cryptSvc

    net stop bits

    net stop msiserver

    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    rmdir C:\Windows\SoftwareDistribution\DataStore

    rmdir C:\Windows\SoftwareDistribution\Download

    When complete, hit Enter, then restart, then try updating again.

    If that does not work..

    1. Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type each of the following then hit Enter

    Run these codes:

    Net Stop bits

    Net Stop wuauserv

    Net Stop appidsvc

    Net Stop cryptsvc

    Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak

    Ren %systemroot%\system32\catroot2 catroot2.bak

    Net Start bits

    Net Start wuauserv

    Net Start appidsvc

    Net Start cryptsvc

    After running these commands, check if your issue is fixed.

    Try this additional tips to see if they work:

    Troubleshoot Windows Update Problems in Windows 10 Using These Five Tips

    https://windows10.help/blogs/entry/23-troublesh...

    Information in the above link is sourced from a trusted Microsoft MVP blog.

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