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After force shut down, PC won't turn back on

Anonymous
2019-04-14T21:26:48+00:00

I have windows 10 and my computer wasn't logging in (stuck at 'welcome' screen) so I force powered off my computer by holding the power button. I tried turning it back on, but it wouldn't. 

The lights weren't turning on, on my PC or my mouse and keyboard. The only thing that was lighting up was the Ethernet light on my WiFi router. Please help, what is going on and how to fix it!

Windows for home | Windows 10 | Sleep and Power on, off

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  1. DaveM121 867.2K Reputation points Independent Advisor
    2019-04-14T21:33:01+00:00

    Hi gnajom3

    Unplug your PC and if it is a laptop, remove the battery

    Press and hold the Power button for 30 seconds to discharge the CMOS chip inside your PC

    Wait 30 minutes

    Plug your PC back in and if it is a laptop, replace the Battery

    Start your PC and see if it boots into Windows

    If not, let's see if we can get into the Windows Recovery Environment:

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Please try each option one at a time, then see of Windows will boot . . .

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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  1. Anonymous
    2019-04-14T22:05:19+00:00

    Hi, Gnajon3,

    I am an Independent Advisor.

    Is this a Desktop or a Laptop?

    When you attempt to boot the computer do you hear fans spinning?

    A. Desktop Computer:

    1 Check the Power Cord to ensure it's plugged into the outlet and the computer. If it is correctly plugged in, try using another power cable from another desktop system similar to yours. Borrow one from a friend.

    1. If using a PowerStrip, ensure the Power Strip is plugged in and turned on. If it is correctly plugged in and turned on, disconnect your power cord and plug it directly into the wall outlet. Try turning the computer on.

    If still not working after plugging it into the wall outlet, test the wall outlet. Plug another electrical device into it to determine it's generating current.

    1. If you have recently added Hardware to the computer, remove it and retry starting the computer.
    2. Unplug all cables from the back of the computer. Open the back of the computer and reseat the Expansion Cards and Memory DIMMS. When finished, plug the cables back into the computer and retry booting.

    Look at the capacitators. Do you see any leakage?

    https://www.tomshardware.com/reviews/fixing-mot...

    If the computer still does not boot and no lights show when you press the power button, it is likely the Power Supply needs replacing. It's recommended to replace the following in this order.

    Power Supply

    Video Card

    Motherboard

    Processor and Heat Sink

    B. Laptop Computer:

    1. Disconnect Mouse and USB thumb drives
    2. Connect Power Cable

    Retry booting the laptop. If it works when the adapter is correctly plugged in, you have a dead battery.

    1. If the laptop is connected to a docking station, disconnect and plug directly into a power cord. Retry booting the computer.
    2. Try disconnecting the power cable and then removing the battery from the laptop. Leave both disconnected from the laptop for at least a minute. After you wait, put the battery back into the laptop, connect the power cable, and try turning the laptop on again.
    3. Disconnect the AC adapter and remove the battery.

    Hold down the power button for at least thirty seconds.

    Without replacing the battery, plug the AC adapter back into the laptop.

    Press the power button to turn on your laptop.

    Note: If this process did not work for you, repeat and hold the power button for one minute or longer at step two.

    1. If you have gone through all of the sections above and your laptop continues not to turn on, it is likely a hardware component inside the laptop has failed. Contact the Computer Manufacturer if you're still under Warranty. Components will be replaced at no cost to you. Remember that a new computer has a 1 year limited warranty and components such as the hard drive will be replaced free.

    If your system is not under warranty, take it to a reputable computer repair shop.

    Courtesy of ComputerHope.com

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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