Share via

file explorer keeps popping up - windows 10 (home)

Anonymous
2019-03-07T03:11:47+00:00

This is a new PC with Windows 10 home, version 1803, OS build 17134.619. 

When an USB external drive is connected as d:\ drive, the file explorer keeps reporting problem (with the drive) and then opens the file explorer.  This keeps going on and on by itself.  Each time a "fix the error" notification pops up and I clicked "yes", but nothing happens. I had also done the troubleshoot (many times) from the "hardware and device" of "update and security" of "settings"; I was prompted to restart a few times, but still not fixed.  I had also gone into "device manager" to make sure drivers of all "USB", "disk drive" and "storage controller" are updated (and they already are).  I had also made sure the external drive is OK by using it on another PC.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. Anonymous
    2019-03-07T14:41:05+00:00

    Thank you Vijay,  I had attempted fixing it following various suggestions from other's blog.   It finally caused this computer (new) to freeze, so I had reinstalled but I still have the problem.  I am going to try reformatting of the USB hard drive altogether.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-03-07T14:37:32+00:00

    Thank you Raju.   This USB hard drive has no problem accessing with my old PC but it does seem to indicate that this USB hard drive needs reformatting.  Its content is huge, so I would have to use another computer to copy the content of the drive in order to do so.  I have difficulty accessing the content using this PC;  I was able to copy a few folders with several "try again" during the copying process. 

    rogelio

    Was this answer helpful?

    0 comments No comments
  3. VARADHARAJAN K 9,691 Reputation points Volunteer Moderator
    2019-03-07T08:19:33+00:00

    just copy the contents of  pendrive  to new folder in desktop , then format the pendrive  as fat32 .

    and the copy the  contents   back to  pendrive.

    Was this answer helpful?

    0 comments No comments
  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-03-07T05:58:42+00:00

    Hi RogelioT1

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    I would recommend that you perform a Windows 10 repair upgrade (This is not Reset or Reinstall of Windows). Repair upgrade fixes all Windows errors and retains all files, applications and settings. (You will not lose any data while backup is a good idea) Below is a good guide to perform repair upgrade

    https://www.tenforums.com/tutorials/16397-repai...

    Do let me know if you require any further help on this. Will be glad to help you.

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-03-07T03:22:03+00:00

    Hello RogelioT1

    My name is Patricia and I am an Independent Advisor. I am here to help you today.

    As 1803 version is obsolete, first install 1809 and then check if it fixes the bug.

    Follow the method below to upgrade to Windows 10 version 1809, current version.

    Uninstall temporary but completely any third antivirus.

    Clean your drive using cleanmgr comman in admin mode.

    Uninstall your wifi card driver via device manager.

    Update your graphics card driver via device manager.

    Install Windows 10 version 1809 by downloading it from this page

    https://www.microsoft.com/en-us/software-downlo...

    Please keep me informed.

    Was this answer helpful?

    0 comments No comments