Hi Marilyn. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.
- Test the hard drive with diagnostics to know for sure it's actual condition: https://www.lifewire.com/free-hard-drive-testin.... Best is Seatools bootable Long Test which works on all models:
http://blog.nowherelan.com/2013/04/04/boot-seat....
https://www.seagate.com/manuals/software/seatoo...
Follow that up with a full Disk Check, from the Command Prompt if necessary: https://www.groovypost.com/howto/check-hard-dri...
If you have HP or Dell you can power up while pressing the ESC or F12 keys respectively to run Diagnostics that will do this for you.
- If the drive is failing, I'd replace it with an SSD which is the best Upgrade one can have - lightning fast, faster than a new higher-end PC without one, especially if you do the gold standard Clean Install in this link which compiles the best possible install which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...
Obviously I'd try getting the data off of it first if you get to access it. Hopefully you have a backup so you're protected. If not there are steps to set one up in the Clean Install tutorial which includes everything.
I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.
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