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Add or remove programs crash

Anonymous
2019-03-04T02:03:11+00:00

Add or Remove Programs crashes to desktop every time I launch it.

-

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

- <System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2019-03-04T01:57:10.388430000Z" />

<EventRecordID>880</EventRecordID>

<Channel>Application</Channel>

<Computer>DESKTOP-F1S260S</Computer>

<Security />

</System>

- <EventData>

<Data>SystemSettings.exe</Data>

<Data>10.0.17763.1</Data>

<Data>9d9d9332</Data>

<Data>MrmCoreR.dll</Data>

<Data>10.0.17763.1</Data>

<Data>e78937ac</Data>

<Data>c0000006</Data>

<Data>0000000000025b35</Data>

<Data>2ad8</Data>

<Data>01d4d22d17083c76</Data>

<Data>C:\Windows\ImmersiveControlPanel\SystemSettings.exe</Data>

<Data>C:\WINDOWS\SYSTEM32\MrmCoreR.dll</Data>

<Data>9fd3b4c3-8a95-459f-8548-38c961e6557f</Data>

<Data>windows.immersivecontrolpanel_10.0.2.1000_neutral_neutral_cw5n1h2txyewy</Data>

<Data>microsoft.windows.immersivecontrolpanel</Data>

</EventData>

</Event>

Thank you for your help!!!

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-03-04T03:46:23+00:00

    Hello winner225,

    I'm Independent Advisor and Microsoft MVP, here to help you with your question.

    Try to re-register Settings app:

    1. Open administrative Windows PowerShell.
    2. In PowerShell window, type/paste following cmdlet and press Enter key:

    Get-AppXPackage -AllUsers -Name windows.immersivecontrolpanel | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}

    1. Let the command complete.

    Let us know if this helps!

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  2. Anonymous
    2019-05-25T00:48:30+00:00

    Greg, just so you know, if you type "add" into Cortana's search field, the first entry you are shown says:

    Add or remove programs

    System settings

    That's the main reason we all think that the feature is called "add or remove programs"!

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  3. Anonymous
    2019-07-16T17:50:14+00:00

    I think they meant "Programs and Features" in Control Panel, that used to be Add/Remove. But the Apps -> Apps & Features came with Windows 8, not 7. :) Cheers!

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  4. Anonymous
    2019-03-04T02:05:53+00:00

    Hi Winner. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

    Add or Remove Programs hasn't been in WIndows since XP. Are you referring to Settings > Apps > Apps & Features which is where apps/programs are now uninstalled?

    1. Try re-registering the Settings app from Option Two here: http://www.tenforums.com/tutorials/3175-apps-re...
    2. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. Update your drivers from the PC or motherboard maker's Support Downloads web page, using the full model number, Serial Number or Dell Service Tag on sticker. Compare the latest drivers available for download with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS or UEFI firmware, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

    Updating drivers from the Device Manager or Windows Update is rarely enough.

    1. If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version 1809 which you need anyway and by the most stable method. http://windows.microsoft.com/en-us/windows-10/m...

    I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  5. Anonymous
    2019-05-25T00:53:24+00:00

    Kapil, thank you! I found my way to this page because the add or remove programs part of settings immediately quit, on both copies of Windows 10 that I had updated to build 1903. Your Powershell script fixed one machine but not the other.

    I sent in a screen recording of the incident happening, maybe Microsoft will have other suggestions.

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