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Re-enable devices in my microsoft office school account

Jorge Luque Sánchez 36 Reputation points
2021-07-29T20:09:48.027+00:00

Hello! I've accidentally disabled my devices while I was navigating in the settings menu of my unviersity account (University of Zaragoza, Spain). I thought I could fix it myself, but once I disabled all 5 of them, I couldn't. Please, help me because I still need it to study. I've added pictures to this messages so you can have more information (one of them is with my devices, the other is me trying to re-login into the excel program).
Thanks in advance,
Jorge

Microsoft 365 and Office | SharePoint | For business | Windows
Accepted answer
  1. Allen Xu_MSFT 13,866 Reputation points
    2021-07-30T03:08:29.65+00:00

    Hi @Jorge Luque Sánchez ,

    The only way you can re-enable those disabled devices is to contact your IT administrator to follow the steps below.

    • Access Azure portal.
    • Select Azure Acitive Directory from portal menu.
      119265-image.png
    • Select Users from the menu on the upcoming page.
      119282-image.png
    • Click the user name in the users list.
    • Select Devices.
      119256-image.png
    • Select the disabled devices and click Enable button in the ribbon.
      119214-image.png

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    2 people found this answer helpful.

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