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Message: Firefox can’t establish a connection to the server at app.getresponse.com.

Anonymous
2019-04-15T16:36:09+00:00

Unable to connect

Firefox can’t establish a connection to the server at app.getresponse.com.

The site could be temporarily unavailable or too busy. Try again in a few moments.

    If you are unable to load any pages, check your computer’s network connection.

    If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

THIS IS THE MESSAGE I KEEP GETTING FOR AN EMIAL NEWSLETTER THAT I HAVE BEEN READING FOR YEARS UNTIL I GOT THIS NEW WINDOWS 10 LOADED COMPUTER. HOW DO I GET THIS TO OPEN LIKE IT DID WITH WINDOWS 7???

* Original title: HELP

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-04-15T16:40:40+00:00

    Hi Susan

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Just to isolate the problem, could you check if this also happens in Microsoft Edge or Internet Explorer?

    Press Windows key + R

    Type: iexplore

    Hit Enter

    Try browsing the web site.

    I would also try clearing your Firefox Cache:

    How to clear the Firefox cache | Firefox Help - Mozilla Support

    https://support.mozilla.org/en-US/kb/how-clear-...

    Still not working?

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew

    NETSH winsock reset catalog

    NETSH int ipv4 reset reset.log

    NETSH int ipv6 reset reset.log

    10+ people found this answer helpful.
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  2. Anonymous
    2019-04-16T23:56:35+00:00

    I opened it from the link you provided in this thread.

    I would try performing an upgrade to Windows 10 1809 to see if it resolves this problem.

    https://answers.microsoft.com/en-us/windows/wik...

    6 people found this answer helpful.
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  3. Anonymous
    2019-04-15T17:22:22+00:00

    Which email service are you using?

    If its a Web Mail service such as Gmail or Outlook.com or a local ISP.

    Type the URL in Internet Explorer

    Hit Enter

    Sign in

    Load the message then click the link.

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-04-15T17:19:45+00:00

    OK you have to bear with me b/c I am not that familiar with this computer and Windows 10. Have it for 3 weeks. OK now it just took me 15 minutes and a Youtube video to find Internet Explorer on this computer. But now that I found it I cannot tell if it would work on IE b/c it comes to me as an email in my account on firefox/mozilla. So how to I get that email over to IE to check if it will open there? I am not clearing my cache again as I did that a week ago and it did nothing but erase so much of my stuff. Thanks.

    3 people found this answer helpful.
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  5. Anonymous
    2019-04-17T01:00:21+00:00

    It is updating next month to Windows 10 version 1903 or 19H1 so I will wait. I seriously don't think it will help. Thanks.

    2 people found this answer helpful.
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