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Why is my USB device not transferring my photos from my Android phone to my PC hard drive

Anonymous
2019-04-29T18:36:34+00:00

Hello

I am trying to transfer photos from my Android phone to my PC, but when I connect my USB cable between my PC and my phone, I just get the message that there are no photos to transfer....  yet they are stored on my phone

Help anybody... what must I do ??

I would appreciate some advice Thanks in advance

Windows for home | Windows 10 | Connect Phone and PC

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  1. DaveM121 882.3K Reputation points Independent Advisor
    2019-04-29T18:38:14+00:00

    Hi Nogerm

    When all else fails, the manual approach is your best option to transfer the files, the built in Photos App can be a bit unreliable, and you will have more control over the files are transferred . . .

    Connect your Phone, if necessary, set USB mode to MTP

    Open Windows Fie Explorer (folder icon on your Taskbar)

    On the left click 'This PC'

    On the right double click your phone or the DCIM folder (whichever shows up)

    Then simple select the files you want to transfer and drag them into the Pictures folder in the left pane of File Explorer

    That's it!

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  2. Anonymous
    2019-04-29T19:06:28+00:00

    Hi  Nogerm

    I'am Wilfredo S an Independent Advisor

    This article can help you with your Issue

    https://support.microsoft.com/en-us/help/402713...

    You can also check this article, it can help you with your Issue

    https://www.howtogeek.com/346317/how-to-transfe...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it. 

    I hope it helps you

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  3. Anonymous
    2019-04-29T19:28:17+00:00

    Thank you very much but how do I set USB to MTP ?

    and what is a DCIM folder ??

    I really appreciate your help

    Thank you

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