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tp-link Archer T2U dual band adapter not showing 5GHz wifi

Anonymous
2019-04-21T06:53:30+00:00

Hi, I'm from India using Airtel V-Fiber 100mbps network.

The router has 2GHz and 5GHz wifi support

I can connect to 5GHz network from my mobile phone or MacbookPro but I cannot see 5GHz network on Windows 10

I tried re-installing drivers multiple times but of no use.

Please help me what is wrong

Here are the images of wifi settings:

Here are the details from netsh

C:\Users\Ashutosh>netsh wlan show drivers

Interface name: Wi-Fi 5

Driver                    : TP-Link Wireless USB Adapter

Vendor                    : TP-Link TECHNOLOGIES CO., LTD.

Provider                  : TP-Link TECHNOLOGIES CO., LTD.

Date                      : 11/16/2017

Version                   : 5.1.34.0

INF file                  : oem49.inf

Type                      : Native Wi-Fi Driver

Radio types supported     : 802.11b 802.11a 802.11g 802.11n 802.11ac

FIPS 140-2 mode supported : Yes

802.11w Management Frame Protection supported : No

Hosted network supported  : Yes

Authentication and cipher supported in infrastructure mode:

Open            None

Open            WEP-40bit

Open            WEP-104bit

Open            WEP

WPA-Enterprise  TKIP

WPA-Enterprise  CCMP

WPA-Personal    TKIP

WPA-Personal    CCMP

Please help

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-04-22T06:14:39+00:00

    Can you please check your hardware version? V1, V2 or V3?

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  2. Anonymous
    2019-04-21T17:46:39+00:00

    I tried this one, when I run the setup, following message is shown

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  3. Anonymous
    2019-04-21T13:32:20+00:00

    Thanks Ugo,

    I tried downloading drivers from the website and installed one provided in CD. 

    No success :(

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  4. Anonymous
    2019-04-21T08:09:53+00:00

    Ciao Ashutosh,

    I'm Ugo, an Independent Advisor willing to help other Microsoft customers.

    Regarding your question, as a first troubleshooting option, have you tried downloading most recent driver from TP-Link and manually installing them?

    https://www.tp-link.com/en/support/download/arc...

    NOTE: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Please let me know if this helped somehow.

    Ciao

    Ugo

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  5. Anonymous
    2019-04-21T08:03:56+00:00

    Hi AshutoshPandey.in,

    try disabling the 2.4 GHz band on the router temporarily, or disable Bluetooth in the Device Manager.

    If you have VPN software or other optimization software installed on your PC, try disabling / uninstalling them temporarily.

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