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Windows 10 home network / file sharing

Anonymous
2019-03-12T05:05:58+00:00

This is an extension of a thread of the same name in Feb 2019.  I've been away for the last 2 weeks and now find I cannot reply on the earlier thread.  So I'll start again with an expanded version of the problem.

I have 3 Windows 10 computers connected over a wifi network.  LDG and PFG are W10 build 1809, DELL2 is W10 build 1803.  In an attempt to fix or at least localise the network/file sharing problem, I've limited sharing on each computer to a minimum.  On LDG, only /Documents (on the C:/ drive) has been shared.  On PFG, only E:/ drive has been shared (the OS is on solid state drive C:/).  On DELL2, only D:/ (data drive, OS is on SSD C:/).

On LDG, I cannot see or access shared files on PFG or DELL2.  On PFG, I can see and access shared files on LDG and I can see the shared folder on DELL2 but cannot access those files (the error message is "Windows cannot access \DELL2\D.  You do not have permission to access \DELL2\D. ...".  On DELL2, I can see and access shared files on LDG and I can see the shared folder on PFG but cannot access those files (same error message).

On each computer, the shared folder or drive has been fully shared, giving Full Control to Everyone.  On each computer, the Network Profile Status = Private.  On each computer, Function Discovery Resource Publication and Function Discovery Provider Host have been set to Automatic (Delayed Start).

I'm at my wits end trying to set this up properly.  Can anyone solve the problem or at least tell me what might be causing the problem?  In the previous thread, Greg Carmack suggested that I report this to Microsoft use the Feedback Hub and post back a Share link from  Feedback here.  I did report it, but cannot now find out how to get back into that feedback to share it.  Microsoft never makes anything easy!

Logically, it seems that the problem might with sharing of local data drives -- should they somehow be treated differently?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-03-18T05:46:31+00:00

    I seem to be going backwards and my frustration level is increasing every day!

    I reset the SMB features as Roohi suggested so that, on all 3 computers, the 3 settings (File Server, Client Server and Automatic Removal) are unticked.  I rebooted all computers but now I'm being asked for Network Credentials to access a computer over the network.  I've used the password for that computer, the name of that computer and the Microsoft Account password (all recommended in various article on the net) but nothing works!!!

    Help!! -- where to now?

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  2. Anonymous
    2019-03-13T04:58:50+00:00

    Thank you for your response, Lindsay.

    I would suggest you to reset the SMB features and then proceed with Method 2. I will be waiting for your response, please let us know about the results.

    Regards,

    Roohi Taj S

    Microsoft Community - Moderator

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  3. Anonymous
    2019-03-13T04:19:49+00:00

    Thank you, Roohi, for a very detailed reply and suggestions.

    Prior to applying your Method 1 above, the only error code was that referred to in the third para of my first post above.

    Method 1 above: I followed through the three methods outlined in your post 9 Jan 2019 and applied them to all 3 computers.  Nothing changed after Method 1 and Method 2 (note that there was no Homegroup connections section on any computer).  But after applying Method 3, DELL2 seems to have disappeared from the network altogether -- it cannot be seen from LDG or PFG and, on DELL2, not even the computer names LDG and PFG are shown.  On LDG and PFG, clicking on DELL2 results in the error message "Windows cannot access \DELL2. ..."

    Should I reset the SMB features to what they were? -- I think I remember them all.  Or should I just continue on to Method 2 above?

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  4. Anonymous
    2019-03-12T10:30:39+00:00

    Hi Lindsay,

    Thank you for writing to Microsoft Community Forums.

    I have reviewed the information provided by you and I appreciate the time you have taken to resolve this issue, I realize how frustrating these things can be. However, I will suggest you the steps which might take care of this issue.

    • Do you have any error code while accessing the device on network sharing?

    Method 1: Follow the basic steps.

    This issue can occur if the SMB CIFS File Sharing Support is not enabled or if the services are not working. Just to make sure that everything is in-place, I would suggest you to follow all the steps mentioned in this post in all your computers (LDG, PFG, DELL2) dated on 8^th^ January 2019. Once you try all these steps, check if you are able to access the PC. If not, proceed to Method 2.

    Method 2: Provide the permissions.

    If a user does not have the requisite permissions to access the device, sometimes the permissions or the privileges needs to be assigned. I would suggest you to provide the permissions to each device and check for the issue.

    1. Right click on the E or D drive, Select Properties**.**
    2. Select Security tab.
    3. Click on Advanced tab.
    4. Check the owner of the file, click on Change.
    5. Type in Everyone on Select User or Group, select everyone will give permission to everyone, if you want only the current user to have access, you can enter the current user name or the enter administrator, to give access to administrator only.
    6. Click on Check Name and Ok.
    7. Check on Replace owner on sub containers and objects.
    8. Click on Auditing, Click on Add, type Everyone and give full control and click OK.
    9. Click on Effective Access, Click select user and Click on Select a principle, type in Everyone and give full control and click on OK.
    10. Click on Apply and Click on Ok.
    11. Wait for the permission to apply.
    12. Click on Advanced options again from the D or E Drive properties Window (same step from step 3).
    13. Click on Add, you might see change permission on your system, click on it and after that you will get the Add option. Add Everyone with Full control, click on OK and close all the Window.
    14. Close and reopen the file explorer, or restart the computer and check if you can access the device.

    If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

    Hope it helps.

    Roohi Taj S 

    Microsoft Community - Moderator

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  5. Anonymous
    2019-03-21T07:42:08+00:00

    I apologize for the delay in my response, Lindsay.

    I can understand the situation must be difficult for you when things do not work as they should. However, let us follow these methods and check if that helps

    Method 1: Turn off antivirus.

    Depending on the network you are connected to, the firewall may block the connection between your system and another device. As a result, you may no longer share or access the device.  To resolve this issue, I would suggest you to disable the antivirus.

    I would also suggest you to turn off Firewall temporarily and then try to access drives.

    Note: Antivirus/Firewall software can help protect your computer against viruses and other security threats. If you do have to temporarily disable it to install other software, you should re-enable it as soon as you're done.  If you are connected to the Internet or a network during the time your antivirus software is disabled, your computer is vulnerable to attacks.


    Method 2: Modify Local security policy.

    1. Press Windows and R key together on your Keyboard.
    2. Type Secpol.msc and hit enter.
    3. Navigate to: Local policies -> Security options -> In the right pane, search for Network security: Lan Manager…
    4. Double click on Network security: Lan Manager… and select Send LM & NTLM- use NTLMv2 session security if negotiated.
    5. Click on Apply and Ok. (Refer Fig 1)

                                                        Fig 1: Modify Local security policy.


    Method 3: Adding PC's and IP-addresses to hosts file.

    If the above methods doesn’t fix the issue, I would suggest you to follow the 5^th^ and 6th step from the post on **Homegroup removed! How to get network sharing work with Windows 10 v1803**provided by Pauli O on 11^th^ May 2018.

    Regards,

    Roohi Taj S

    Microsoft Community - Moderator

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