Hi Carl. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.
In order to have the fuller features including scanning from printer top, you'll need to install the full software package from here:
https://support.hp.com/us-en/drivers/selfservic...
If USB connected, keep USB unplugged until prompted to plug it in.
I hope this helps. Feel free to ask back any questions and let us know how it goes. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.
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