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Intel(R) 82562V-2 10/100 Network Card in Dell Inspiron 530 causing system freeze Windows 1809

Anonymous
2019-03-02T20:33:57+00:00

Hello,

My Dell Inspiron 530 running Windows v.1809 continues to freeze every time I connect my ethernet cable to my network card Intel(R) 82562V-2 10/100 .

I boot the system and when it establishes an internet connection it freezes. When I reboot with out the cable connected it runs great, NO FREEZING.

I have uninstalled it many times in device manager with no resolution. I have gone to Intel to get updated drivers, and every time I run the update from Intel to update the driver, it states no Intel peripheral can be found.

I can not go to Windows Update to download a newer driver.

I have gone as far as to do a clean install of Windows only to get the same issue again. I have also run all troubleshooting and component test on the system, all giving the system a clean bill of health.

*So at this point I have NO INTERNET CONNECTION ABILITY, so any suggestions to do anything online through this PC is futile!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-03-08T04:36:59+00:00

    Thanks Andre, I did exactly that. Rolled the OS back to the 1703 version and the network card works. Also went and shutoff any further updates with Windows.

    Thank you

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  2. Anonymous
    2019-03-03T18:51:01+00:00

    If it worked in Windows 10 1709, here are steps to downgrade.

    Step 1: Go to another working computer with Internet access, download Windows 10 1803 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Choose the following:

    • Windows Final
    • Windows 10, version 1709
    • Windows 10 Pro + Home
    • English
    • x64 (64 bit) x32 (32 bit)

    Step 2: create a bootable copy

    https://answers.microsoft.com/en-us/windows/wik...

    Step 3: perform a custom install

    http://answers.microsoft.com/en-us/insider/wiki...

    Step 4: how to recover your files from Windows.old:

    https://answers.microsoft.com/en-us/windows/for...

    Windows Update might attempt to upgrade to Windows 10 1809 again. See instructions how to block it:

    https://www.groovypost.com/howto/block-windows-...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2019-03-03T18:44:22+00:00

    Thanks Andre for the suggestion. I actually attempted earlier today to re-image the system from a backed up image back on 02/05 when the trouble was not occurring. That also failed to correct the issue. Currently attempting another clean install, and will try further to correct the issue. Like you stated it may be time to get a system that is updated. Hate to see a system that the family uses for minor things i.e school, pay billings, surfing get replaced, when all the components still work like a champ! Funny thing is it worked fine with Windows 10 prior to 1803/1809.

    THANKS!

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  4. Anonymous
    2019-03-02T21:02:49+00:00

    Hi Jeffrey

    This is likely a compatibility issue with Windows 10 1809. I recommend you downgrade to the previous version of Windows 10 this adapter is known to work in.

    As future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes as observed by some users not seeing transparency anymore. Recommendations include, rollback, block the upgrade or consider upgrading components in your system such as graphics, storage, BIOS, motherboard or purchase a new Windows 10 PC.

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  5. DaveM121 877.4K Reputation points Independent Advisor
    2019-03-02T20:41:23+00:00

    Hi JeffreyMatthews

    Try installing the driver on the page below, that was released by Intel on 6 February and may be more compatible with your system . . .

    Since you have no Internet, you will need to use another PC to download that and then transfer to your PC with a flash drive . ..

    https://downloadcenter.intel.com/download/22283...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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