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winscomrssv.dll error at startup

Anonymous
2019-03-16T18:46:36+00:00

Hi, I just started up my laptop, and I've had this laptop for about 8-9 months now. Today was the first time I received this error at startup, and I tried to reboot to see maybe if that would fix the issue, but no luck there either. Has anyone else had this issue and is there a solution for this?

I tried a quick google search, but literally only 1 result came up that wasn't even very helpful.

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 869K Reputation points Independent Advisor
    2019-03-16T19:10:58+00:00

    Hi Mushy J

    That is definitely left over from some malware that has been removed from your PC, the dll is not recognized library, there must be some reference to that in your Startup processes - you need to remove that

    Task Manager and indeed Msconfig offer only limited control over Startup items . . .

    Click the link below to download a small free utility that does not require installation

    When the file downloads, unzip it.

    Depending on your system, run Autoruns or Autoruns64 as Administrator

    With that utility, on the initial list and on the Logon Tab, look for any reference to winscomrssrv.dll, then right click and delete that reference . ..

    https://docs.microsoft.com/en-us/sysinternals/d...

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  1. Anonymous
    2019-03-16T18:52:28+00:00

    Hi MushyJ

    My name is Sarah Kong and I am an independent adviser that is here to try and help you with your issue.

    This maybe an issue with a system file being corrupt.

    You can try a couple things.

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In Command prompt type sfc /scannow and press enter.

    Restart the computer.

    If that doesn't work then try this,

    Right click your start button and select Command prompt (Admin) to bring up elevated Command prompt.

    In the Administrator: Command Prompt window, type the following commands.

    Press Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

    Important: When you run this command, DISM uses Windows Update to provide the files that are required to fix corruptions.

    To close the Administrator: Command prompt window, type Exit, and then press Enter.

    Restart your computer.

    6 people found this answer helpful.
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  2. Anonymous
    2019-06-08T14:39:20+00:00

    In my case it wasn’t under Logon tab, it was under Scheduled Tasks tab.

    5 people found this answer helpful.
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  3. Anonymous
    2019-03-20T05:34:35+00:00

    Hi DaveM121, 

    I downloaded the file and it worked fine. thank you !

    4 people found this answer helpful.
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  4. Anonymous
    2019-03-16T18:58:14+00:00

    Hi MushyJ

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Try these first to see if they work:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

    Dism /Online /Cleanup-Image /CheckHealth

    Dism /Online /Cleanup-Image /ScanHealth

    Dism /Online /Cleanup-Image /RestoreHealth

    Also run the System File Checker utility:

    Open Start, type: CMD

    Right click CMD

    Click Run as administrator

    At the Command Prompt, type: sfc/scannow

    This will check for any integrity violations

    Restart your system

    If that does not work, perform a clean boot:

    https://support.microsoft.com/en-us/help/929135...

    Still not working, perform a system restore before you started experiencing this problem.

    Press Windows key + R

    Type: rstrui.exe

    Hit Enter

    This will start the system restore wizard. Choose a restore point more before the problem started.

    3 people found this answer helpful.
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