Hello MohamedElabasseri,
Thank you for writing to Microsoft Community Forums.
To address your concern, kindly help us with the following queries:
- What is the make and model of the machine?
- Which build of Windows is installed on your PC? (To check that, press Windows + R keys and type winver).
- Were there any changes made to the PC prior to this issue? Any major updates that got installed?
Energy Saver Mode feature mainly saves energy when the user is away. Power plans can help you save energy, maximize system performance, or achieve a balance between the two. Balanced power plan offers full performance when you need it and saves power when you are not accessing the PC. It’s the best power plan option chosen by most of the users. To disable the power saving option, you may follow the steps listed below and check if it works:
Method 1: Disable Energy Saver settings.
- Right click on the Battery icon from the bottom corner of the taskbar and choose Power Options from the list.
- Click on Change plan settings beside any of your required option from Balanced or Power saver.
- Click on Change advanced power settings option and expand Energy Saver settings.
- From the Energy Saver settings, expand Energy saver on user away and choose Disable option to disable the Energy saver.
Method 2: Modify Power & sleep options in Settings.
Open Settings and click on System icon. Choose Power & sleep option from the left pane and make the changes accordingly to Screen and Sleep option.
Method 3: Change the computer sleep option.
- Search for Control Panel on double click on it. Click on Hardware and Sound and choose Power Options.
- Click on Change when the computer sleeps option from the left pane and choose Never from the drop down menu for both the options available there.
- Click on Save changes after making the changes and see if it works.
Additional Information: To save your battery from consuming a lot of power, you may refer to an article on -
Let us know how it goes. We are looking forward to hearing from you soon.
Regards,
Mala S
Microsoft Community - Moderator