Windows 10 reboot/recovery/restart loop help.

Hi Devon

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Go to another working computer, download, make a bootable copy then perform boot from it an perform a startup repair.

Go to a working computer, download, create a bootable copy

	Step 1: How to download official Windows 10 ISO files 

	[http://answers.microsoft.com/en-us/windows/wiki...](http://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/how-to-download-official-windows-10-iso-files/35cde7ec-5b6f-481c-a02d-dadf465df326)



	Step 2: create a bootable copy

https://answers.microsoft.com/en-us/windows/wik...

Review the following guide for instructions and details about configuring your BIOS or UEFI boot settings for DVD, CD, USB or SD Card.

BIOS/UEFI Setup Guide: Boot from a CD, DVD, USB Drive or SD Card

https://www.groovypost.com/howto/bios-uefi-setu...

The Windows logo will appear on screen, this might be here for a while, as long as you see the animating dots, everything should be ok.

Select your Language, Time and Keyboard method then click Next.

Click Repair your computer in the bottom left

This will boot into the Recovery environment

Click Troubleshoot

Click Advanced Options

Click Startup repair

Perform the startup repair a couple more times then restart again to see if you are able to boot to the desktop successfully.

If that does not work, use the bootable copy you made to perform a clean install or custom install.

How to: Perform a clean install of Windows 10

	[http://answers.microsoft.com/en-us/insider/wiki...](http://answers.microsoft.com/en-us/insider/wiki/insider_wintp-insider_install/how-to-do-a-clean-install-of-windows-10/aef0ae63-2117-41ee-a8ea-4a3181625b08)



If there are files on the drive you want to recover, see -  How to: Perform a Custom install of Windows 10

http://answers.microsoft.com/en-us/insider/wiki...

Step 4: how to recover your files from Windows.old:

https://answers.microsoft.com/en-us/windows/for...

Hi,

You want to try Startup Repair. Try using a Window boot disk to run it.

Try running StartUp Repair from a Windows 10 boot disk or USB drive.

That often will work when running from the recovery environment does

not. You can try Option 5 here and run StartUp Repair to see if it helps.

You would need to make a bootable USB or DVD using the Media Creation

Tool.

How to Boot to Advanced Startup Options in Windows 10

http://www.tenforums.com/tutorials/2294-advanced-startup-options-boot-windows-10-a.html

How to Run Startup Repair in Windows 10

http://www.tenforums.com/tutorials/27649-startup-repair-run-windows-10-a.html

You can make a Windows 10 Install disk and try to use it to repair the present

installation.

Make a Windows 10 Disk using the Media Creation Tool - select to install on

another computer and the same version you have now. You can make a USB

or DVD to boot with. Select Troubleshoot - Advanced Options  - Automatic

Repair.

Installing Windows 10 using the media creation tool - create media then

boot with it - use method I outlined above.

http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install

OR

How to Prepare Bootable Install Media for Windows 10 - DVD, USB or SD Card

https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install-winpc/how-to-prepare-bootable-install-media-for-windows/442447c3-0826-4473-a5b7-36568d20ef9d

OR use this method :

How to Create a USB Recovery Drive in Windows 10

http://www.tenforums.com/tutorials/4200-recovery-drive-create-windows-10-a.html

How to Do a Repair Install of Windows 10 with an In-place Upgrade

http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows and Devices for IT : Bicycle - Mark Twain said it right.

Thank you very much!! I appreciate it very much!