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Win 10 LTSC eval iso install fails

Mike_7878 1 Reputation point
2021-07-31T16:02:37.24+00:00

17763.107.101029-1455.rs5_release_svc_refresh_CLIENT_LTSC_EVAL_x64FRE_en-us.iso installation fails with

error code 0xc1900101 - 0x20017

win 10 installation failed in the SAFE_OS phase with an error during BOOT operation

Please help!

System Information report written at: 07/31/21 12:18:31

[System Summary]

Item Value

OS Name Microsoft Windows 10 Enterprise

Version 10.0.19043 Build 19043

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Manufacturer SAMSUNG ELECTRONICS CO., LTD.

System Model 767XCL

System Type x64-based PC

System SKU xxxxxxxxxxxxxxxxxx

Processor Intel(R) Core(TM) i5-L16G7 CPU @ 1.40GHz, 1382 Mhz, 5 Core(s), 5 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. P07AJD.053.200820.KS, 20/08/2020

SMBIOS Version 3.2

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer SAMSUNG ELECTRONICS CO., LTD.

BaseBoard Product xxxxxxxxxxxxxxx

BaseBoard Version xxxxxxxxxxxxxxx

Platform Role Mobile

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\system32

Boot Device \Device\HarddiskVolume1

Locale United Kingdom

Hardware Abstraction Layer Version = "10.0.19041.1151"

Username xxxxxxxxxxxxxxxxx

Time Zone GMT Summer Time

Installed Physical Memory (RAM) 8.00 GB

Total Physical Memory 7.80 GB

Available Physical Memory 4.73 GB

Total Virtual Memory 9.05 GB

Available Virtual Memory 6.12 GB

Page File Space 1.25 GB

Page File xxxxxxxxxxxxxxx

Kernel DMA Protection Off

Virtualisation-based security Not enabled

Device Encryption Support Reasons for failed automatic device encryption: PCR7 binding is not supported, Un-allowed DMA-capable bus/device(s) detected, Disabled by policy

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

Windows for business | Windows Client for IT Pros | User experience | Other
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3 answers

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  1. Mike_7878 1 Reputation point
    2021-08-02T12:31:56.497+00:00

    I've reset the laptop to factory settings.

    Clean install of bootable USB stick made with Rufus from LTSC eval ISO

    same BSOD

    "Your PC ran in a poblem and needs to restart, we'll restart for you"

    Stop code DRIVER PNP_WATCHDOG

    HELP !

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  2. Mike_7878 1 Reputation point
    2021-08-02T11:08:12.333+00:00

    Win 10 Enterprise LTSC ISO was downloaded from

    https://www.microsoft.com/en-us/evalcenter/evaluate-windows-10-enterprise

    downloaded iso file is

    17763.107.101029-1455.rs5_release_svc_refresh_CLIENT_LTSC_EVAL_x64FRE_en-us.iso.

    1. Install of mounted 17763.107.101029-1455.rs5_release_svc_refresh_CLIENT_LTSC_EVAL_x64FRE_en-us.iso within running Win10 Enterprise on laptop fails with exact same errors, code 0xc1900101 - 0x20017 Win 10 installation failed in the SAFE_OS phase with an error during BOOT operation
    2. Clean install of bootable USB stick made with Rufus from above ISO results in BSOD "Your PC ran in a poblem and needs to restart, we'll restart for you" Stop code DRIVER PNP_WATCHDOG Antivirus (Kaspersky) uninstalled, everything unpugged from laptop.

    HELP !!!

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  3. Teemo Tang 11,501 Reputation points
    2021-08-02T07:45:23.493+00:00

    Download Windows 10 Enterprise LTSC ISO from here:
    https://www.microsoft.com/en-us/evalcenter/evaluate-windows-10-enterprise
    Then clean install to check result, for LTSC version, we need to clean install rather than upgrade.

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