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Olympus DSS, problem with playback

Anonymous
2019-06-11T19:04:36+00:00

I use my Olympus DSS to record sound but I am unable to hear anything while plying the recording back. It refers to any format, computer speaker, external speaker and headphones. I checked the software on another computer and it works. So, the issue might be with my computer audio or playback settings.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-06-11T19:07:19+00:00

    Hi Jimmy,

    I'm Evett an Independent Adviser, willing to assist you with your issue.

    Let’s check out if this issue can be solved. Try to set the default audio device.

    Make sure that the appropriate audio device is selected for the audio output:

    1. Right-click on the Speaker icon on the taskbar
    2. Click on Sound to open the sound window
    3. Tap on the Playback tab
    4. Click on the desired device in the list of devices and press the Set Default button
    5. Click on Apply and Ok

    If you found that the default device is set appropriately but the issue persists try to allow exclusive control of the audio device.

    1. Right-click on the Speaker icon on the taskbar
    2. Click on Sound to open the sound window
    3. Tap on the Playback tab
    4. click on the desired device and press Properties
    5. Click on the Advanced tab
    6. Mark the checkbox next to the Allow applications to take exclusive control of this device
    7. Reboot your PC.

    Best regards,

    Evett

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