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I'm having this problem for 3 days. I tried to talk to Apple Support but they said i should Microsoft. Anyone here has any solution??
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Amy
Open Windows Defender Security Center
Go to Virus & threat protection - Virus & threat protection settings
Scroll down to Controlled folder access
Temporarily turn off Controlled Folder Access and check to see if you can install Apple Mobile Device Support
Please do not leave Controlled Folder Access turned off permanently
Hi Amy
My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.
I recommend you completely uninstall Apple software then download and install iTunes from the Microsoft Store. You should then be able to connect and browse your Apple devices.
Get iTunes - Microsoft Store
