Hi Michael
My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.
I would try scanning the drive.
Use Malwarebytes to scan and clean the computer.
https://www.malwarebytes.com/
Also use ESET Sysrescue offline scanner to scan and clean the computer, see instructions in the following article:
https://www.groovypost.com/howto/clean-virus-in...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.