USB Headset microphone problem

Question

USB Headset microphone problem

Anonymous

Okay here is my problem,

I've been using a USB gaming headset for years. I had a Soundblaster Tactics Rage headset,

then suddenly last year windows decide that it detects the microphone but it refuses to use it.

Long story short, I recently got a new headset and it is having the same problem. If I blow or

talk on the mic, I can hear it over the headset's speakers but it won't show up on on the windows

microphone tab that the mic is not picking up anything up.

The drivers were up to date for both headsets but they are both having the same problem. I don't

know if some kind of windows update caused a problem but I rather not have to refresh windows

and reinstall everything. I have old copies of 3dmax 2008 and adobe cs3 running on my computer and

I'm afraid I won't be able to reactivate them since both companies went cloud and dont support these

older programs anymore.

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3 answers

Answer 1

Anonymous

Press Windows key + X

Click Device Manager

Expand Universal Serial Bus controllers at the bottom

Right click each entry then click uninstall

Exit then restart

Windows 10 will then redetect them.

Check if they then work.

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Answer 2

Hi Thomas

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Option 1 - Headphone is not disabled and is set as default

Type Sound in Windows Start Seach box

Click Sound

Under Playback tab, right click on an empty space and select, Show disconnected devices and Show disabled devices

Select Headphone and click on Properties and make sure that the Headphone is enabled.

You may also check if the Headphone that you are using is set as default.

Option 2 - Run audio troubleshooting

Wndows+X

Click Start > Settings > Update & Security > Troubleshoot

Go down and select Playing Audio

Click Run the troubleshooter

Restart once it finishes

Option 3: Update audio driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Sound, video and game controllers

Right click on your audio adpater

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website

Go to the website of the audio driver's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In previous option, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5 - Rollback the Driver

Windows Key+X

Click Device Manager

Expand Sound, video and game controllers

Right click on your audio adpater

Click Properties

Go to Driver tab

If there is rollback option, click it

Open Start, type: change sound card

Hit Enter

Select Communications tab

Choose Do nothing

If there is an 'Enhancements' tab, click on it then check the box to 'Disable all enhancements'.

Press Windows key + R

Type: services.msc

Hit Enter

Scroll down to Windows Audio

Double click it then change Startup type to ‘Automatic’

Click Start

Click Apply then oK.

Answer 3

Thanks for trying to help,

I ran most of that gambit with the automated helper before getting here.

the end result is typically a pop up that says "The wizard could not start"

when I try to configure it to work with speech or it that it is not working

or turned off when I use google voice.

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USB Headset microphone problem

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