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installing convenience rollup on windows 7 (64x)

Anonymous
2019-05-18T20:10:25+00:00

Hello,

I have an offline computer where I want to install a piece of software that requires api-ms-win-crt-runtime-l1-1-0.dll

The software editor recommends to follow the steps here:

https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

But then after installing the convenience rollup my computer gets stuck on shutting down at 13 % of configuring Windows...

I looked online and found this workaround

https://appuals.com/kb3125574-stuck-or-wont-install-on-windows-7/

but it still doesn't work (stuck at 13% again...)

Is there a reason and a way to overcome this issue?

Many thanks!

Kind Regards

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2019-05-20T01:32:42+00:00

    The error 8024001F suggests automatic update fails due to no internet connection. If you don't want to connect to internet, you may disable automatically checking for update in system settings, and then try again. 

    However, I am not sure whether the failure to install convenience rollup is due to auto-update or not. Maybe the error log is not recorded in Windowsupdate.log, and in this case I don't really know what is causing the problem. 

    It is also suggested that "April 2015 Servicing Stack Update KB3020369" should be installed as a pre-requisite. Do you have it? 

    https://www.askvg.com/install-all-post-sp1-updates-offline-in-windows-7-using-convenience-rollup-package/

    https://www.howtogeek.com/255435/how-to-update-windows-7-all-at-once-with-microsofts-convenience-rollup/

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  2. Anonymous
    2019-05-19T03:49:07+00:00

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  3. Anonymous
    2019-05-18T22:23:40+00:00

    https://support.microsoft.com/en-us/help/902093/how-to-read-the-windowsupdate-log-file

    Can you open C:\Windows\Windowsupdate.log to trace the error? Trace the entry based on date/time of the event, and look for "failed" or "error", and then post the relevant entries in the comment. 

    It is messy but it may give you a hint of what went wrong.

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  4. Anonymous
    2019-05-19T16:39:55+00:00

    Thanks but the five issues listed there are not related to mine.

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