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blue screen error when i run games with graphic card gtx 950m on lenovoideapad

Anonymous
2019-05-16T17:51:56+00:00

hello guys 

i have laptop lenovo ideapad 700 i was having no problem but after i replace motherboard from lenovo company  blue screen appears and windows 10 64bit restart and this happen when i run games with gtx 950m only but when i run games with intel hd graphic 530 i have no problem i tried every thing and all drivers are updated can u help me pls i will attach picture for the error

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2019-05-23T13:12:52+00:00

    thank you for your replay sir i took the laptop to maintenance shop and appears that the graphic card hardware have been damged and i need to replce the motherboard .  hope u solve ur problem

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  2. DaveM121 885.5K Reputation points Independent Advisor
    2019-05-16T17:54:49+00:00

    Hi Mustafa

    As you already suspect, these crashes are most likely caused by the Nvidia GTX 950M device driver

    Try to locate an older driver for that device, perhaps 3 months older than the version you are currently running to see if your system stabilizes . ..

    If not, to diagnose the underlying issue, I need to analyse your Mini-dump file(s):

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Zip up the contents of that folder

    If you have problems zipping those files, copy them out onto your Desktop and zip them from there

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

    Then post a link here to the zip file, so we can take a look for you . . .

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  3. Anonymous
    2019-05-16T19:01:08+00:00

    https://www.dropbox.com/s/ywduxyfl09taqlc/051619-28312-01.zip?dl=0

    hi sir thanx for the replay this is the dmp file

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  4. Anonymous
    2019-05-16T19:00:22+00:00

    https://www.dropbox.com/s/ywduxyfl09taqlc/051619-28312-01.zip?dl=0

    hi sir thank u for replay this is the dmp file

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  5. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-05-16T17:58:01+00:00

    Hi mustafahammody

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    I am assuming you are able to get into your computer. If not, do let me know.

    To know what exactly is causing the crashes, I need to analyze minidumps generated by crashes with WinDBG. WinDBG is the only tool which can do end to end complete analysis of ..dmp files generated by BSOD (Blue screen of death).

    Go to C:\Windows\Minidump

    Zip the contents of the folder corresponding to date and time of your crashes.

    Upload the content to Onedrive or any other file sharing site for me to locate the problem.

    If you are uploading Memory.dmp also, please upload it separately as the size of memory dump is very large.

    If you don't get minidump files in above folder, you will need to enable minidump generation. If you need help to generate Minidump - http://answers.microsoft.com/en-us/windows/wiki...

    Do let me know if you have any more question or require further help.

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